Mason De Guzman

- Tortilla leader role: setting the pace of the line, greeting customers as they enter, and starting orders with kindness.

- Maintaining a consistently clean work environment by washing, sanitizing, dusting, and sweeping the workplace.

- Continuously learning new strategies to work smarter and more efficiently with other crew members and managers.

Making sure I, myself, am working clean by following hand wash protocols and food safety rules.

- Walk with customers through their orders as I build their meals to their requests.

-Preparation for utensils and condiments

-Customer Service

- Taking orders and charging from the drive-through, as well as the main lobby.

- Bagging food with quickness and precision, making sure the food looks well-presentable to the eye and is ready in time for customer satisfaction.

- Washing and sanitizing tables and bathrooms, and taking out all trash from the lobby and workplace.

- Sweeping and mopping the workplace plus when accidents occur

- Improvised when machines broke down and inconveniences occurred

- Customer Service

• Customer Service
• Taking order and phone orders
• Charging customers
• Cleaning and mopping lobby, closing
• wiping down tables
• Preparing condiments and utensils
• Keeping store cleanliness guidelines and sanitary conditions