Masoma Zafari
Toronto,ON
Summary
History of successfully managing supplies and team assignments. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of task and training . Motivated to learn, grow and excel in Company.
Overview
5
5
years of professional experience
Work History
Waitress
Friends Cafe
08.2022 - 11.2023
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Store Associate
Seven Days
08.2021 - 12.2021
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
House Keeping
Silk Road
04.2019 - 01.2021
- Maintained smooth and efficient environmental services by effectively overseeing housekeeping and maintenance professionals.
- Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.
- Designed all housekeeping policies and procedures according to required standards and scheduled all rotational duties for staff.
- Followed sanitation and good housekeeping practices.
Education
High School Diploma -
Kurteh Solh
Bamyan12.2018
Skills
- Housekeeping
- Cleaning and sanitation
- Team Building
- Window Cleaning
- Furniture Cleaning
Timeline
Waitress
Friends Cafe
08.2022 - 11.2023
Store Associate
Seven Days
08.2021 - 12.2021
House Keeping
Silk Road
04.2019 - 01.2021
High School Diploma -
Kurteh Solh
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