Masko Jaihind
Vancouver,BC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A hardworking and passionate job seeker with strong organizational skills and eager to secure an entry-level position. Ready to help the team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Talented Manager with expert team leadership, planning, and organizational skills built during a successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a results-driven approach. Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
UBER & LYFT Partner
Self Employed Services
02.2024 - Current
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Accepted and processed fares.
- Collaborated with fellow Uber Partners in sharing tips and best practices for efficient operations within the rideshare community.
- Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Increased efficiency with effective route planning and GPS navigation usage.
- Maintained a high driver rating through excellent communication and navigational skills.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Communicated with dispatchers and other drivers to coordinate passenger pickups and drop-offs.
- Delivered passengers to destinations safely and on time.
Regional Marketing Manager
SEAWAYS SHIPSERV (S) PTE LTD
07.2019 - 12.2023
- In Shipping Operational Activities and, and system administrator job
- Boosted customer satisfaction ratings, increased client retention, grew market share, and decreased lag time by implementing process improvements
- Created effective sales plans utilizing customer needs forecasts increase market share
- Promoted programs, products, and services with multi-channel strategies
- Managed centralized marketing resources for the entire area
- Continually maintained and improved the company's reputation and positive image in markets served.
- Boosted sales volume by overseeing marketing budget, promotions and contents to generate
- Collaborated with sales teams to align marketing efforts with overall business objectives.
- Managed a team of marketing professionals, driving increased productivity and collaboration.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Continually maintained and improved company's reputation and positive image in markets served.
Business Development Manager
Sidus Marine (Singapore) Pte Ltd
12.2017 - 07.2019
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom-line profit
- Reached out to potential customers via telephone, email, and in- person inquiries
- Generated new business with marketing initiatives and strategic
- Plans
- Established relationships with key decision-makers within the customer's organization to promote growth and retention
- Taught consultative selling techniques to new and existing staff members to build expertise
- Performed client research and identified opportunities for accountgrowth, account penetration and market expansion
- Compiled product and customer data to generate informed profit projections
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
Senior Marketing Manager
Singmar Marine and Offshore Pte Ltd
09.2016 - 11.2017
- Utilized knowledge of online strategies such as search engine marketing, product listings, and affiliate marketing to maximize campaign results
- Leveraged data insights from surveys, previous campaigns, andmarket research to develop targeted marketing initiatives
- Identified potential markets to capitalize on underserved areas
- Managed workflow between staff, coordinating documents, planning, and creative material distribution
- Used data analytics to track lead generation campaigns and improve quality
- Worked with graphic designers and writers to establish a theme and tone for content
- Executed search engine marketing, advertising, and public
- Relations campaigns to generate demand and sales leads.
Senior Marketing Manager
YEO KHOON SENG
09.2014 - 07.2016
- Identified issues, analyzed information, and provided solutions to problems
- Proved successful working within tight deadlines and fast-paced environment
- Acted as team leader in group projects, delegating tasks and providing feedback
- Exercised leadership capabilities by successfully motivating andinspiring others
- Strengthened communication skills through regular interactions with others
- Developed and maintained courteous and effective working relationships
- Adaptable and proficient in learning new concepts quickly andefficiently
- Paid attention to detail while completing assignments
- Worked flexible hours across night, weekend, and holiday shifts
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Business Development Manager
GLOBAL PACIFIC SHIP SUPPLIES
07.2011 - 09.2014
- Reached out to potential customers via telephone, email, and in- person inquiries
- Established relationships with key decision-makers within the customer's organization to promote growth and retention
- Negotiated and closed long-term agreements with new clients in assigned territory
- Generated new business with marketing initiatives and strategic plans
- Scheduled and implemented product promotions in accordance with available inventory and staff resources
- Compiled product and customer data to generate informed profit
- Projections
- Developed process to analyze customer feedback to incorporate insights into product development strategies
- Performed client research and identified opportunities for account growth, account penetration and market expansion
- Increased sales volume and expanded product line to new
- Retailers, warehouse clubs and natural food chains
- Implemented systems and procedures to increase sales
- Compiled and analyzed data to determine approaches to improve sales and performance
- Developed compelling presentation decks to gain approval for ideas and communicate results
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Business Development Manager
PACIFIC MARINE SUPPLIES
05.2010 - 07.2011
- Orchestrated routing by producing accurate shipping documentation and package labels
- Reviewed order data to verify transactions and shipping dates
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
- Packaged goods in safe containers to prepare for shipping,adhering to packaging protocols
- Scheduled pickups and deliveries to maintain smooth operations
- Updated computer tracking system with latest product movements
- Checked shipments against paperwork and signed documents
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers
- Processed invoices and order forms for goods received and shipped for proof of transactions
- Communicated with vendors and suppliers to verify timely delivery of goods.
Senior Information System Engineer
TANGERINE ENGINEERING PTE LTD
04.2009 - 05.2010
- Developed and maintained courteous and effective working relationships
- Proven ability to learn quickly and adapt to new situations
- Identified issues, analyzed information, and provided solutions to problems
- Demonstrated strong organizational and time management skills
- While managing multiple projects
- Delivered services to customer locations within specific timeframes
- Exercised leadership capabilities by successfully motivating and inspiring others.
Senior System Analyst
MEGATECH INFORMATION SYSTEM PTE LTD
03.2007 - 04.2009
- Significant record of achievements in management of sales, operational development, strategic marketing, and team building
- Managing and controlling sales team members
- Responsible for managing after-sales services like complaints monitoring and problem resolution
- Providing administrative and secretarial support to service staff
- Preparation of Reports / Making Quotations, Receipts & other documents
- Attending Customer inquiries / Attending important guests
- Timekeeping & administrative work / Follow up of Management decisions.
Education
Master of Science - Computer Applications
Madras University
Chennai, Tamil Nadu. India04.2004
Bachelor of Science - Computer Science
Bharathidasan University
Trichy , Tamil Nadu. India01.2001
Skills
- Operations Management
- Team Leadership
- Complex Problem-Solving
- Schedule Preparation
- Supply Chain Management
- Computer Skills
- MS Office
- Route Planning
- Strong navigation
- Time Management
- Efficiency and Time Management
- Administration and Reporting
- Customer Relationship Building
- Teamwork and Collaboration
- Problem-solving abilities
- Time management skills
- Business Development
- Multitasking Abilities
- Logistics Management
- Purchasing and procurement
- Self Motivation
Additional Information
- LICENSE: , BC Driving License – Class 4
- LICENSE:. "Class 1 in progress"
Languages
English
Full Professional
Malay
Limited Working
Tamil
Native or Bilingual
Hindi
Elementary
Malayalam
Limited Working
Timeline
UBER & LYFT Partner
Self Employed Services
02.2024 - Current
Regional Marketing Manager
SEAWAYS SHIPSERV (S) PTE LTD
07.2019 - 12.2023
Business Development Manager
Sidus Marine (Singapore) Pte Ltd
12.2017 - 07.2019
Senior Marketing Manager
Singmar Marine and Offshore Pte Ltd
09.2016 - 11.2017
Senior Marketing Manager
YEO KHOON SENG
09.2014 - 07.2016
Business Development Manager
GLOBAL PACIFIC SHIP SUPPLIES
07.2011 - 09.2014
Business Development Manager
PACIFIC MARINE SUPPLIES
05.2010 - 07.2011
Senior Information System Engineer
TANGERINE ENGINEERING PTE LTD
04.2009 - 05.2010
Senior System Analyst
MEGATECH INFORMATION SYSTEM PTE LTD
03.2007 - 04.2009
Master of Science - Computer Applications
Madras University
Bachelor of Science - Computer Science
Bharathidasan University
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