MASIHA NOURI
Mississauga,ON
Summary
Results-oriented professional with 8+ years of combined experience across real estate operations, inside sales, luxury retail, and brand event coordination. Proven ability to drive revenue, streamline processes, and elevate client experience in both structured corporate and creative environments. Strong background in CRM systems, client acquisition, operational organization, and digital content execution.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Luxury Events & Social Media Networking Coordinator
Modern Sense Furniture
Etobicoke
01.2024 - Current
- Planned and executed luxury showroom events, increasing in-store engagement and qualified lead capture.
- Developed influencer and partnership outreach strategies to expand brand visibility across digital platforms.
- Produced short-form branded content to support marketing campaigns and drive showroom traffic.
- Collaborated with sales teams to convert digital engagement into measurable revenue opportunities.
Sales & Client Relations Associate
Michael Kors
Mississauga
01.2021 - 01.2024
- Consistently exceeded monthly sales targets through strategic upselling and personalized client service.
- Built and maintained a loyal repeat-client portfolio, increasing customer lifetime value.
- Supported visual merchandising initiatives to strengthen brand presentation and conversion rates.
- Delivered high-end luxury client experiences in a fast-paced retail environment.
- Produced and implemented customer satisfaction guarantee program which directly resulted in 30% increase in sales.
- Cultivated strong client relationships through personalized communication and proactive support.
Business Development & CRM Specialist
Automotive Inside Sales Representative
Etobicoke
01.2019 - 01.2021
- Managed high-volume inbound and outbound sales pipelines using CRM systems.
- Negotiated pricing and financing solutions to close revenue-generating transactions.
- Maintained consistent quota attainment through disciplined follow-up and pipeline management.
- Coordinated with finance and operations teams to ensure seamless deal execution.
- Conducted training sessions for new sales representatives to improve product knowledge and selling techniques.
Real Estate Office Supervisor & Administrative Lead
RE/MAX
Mississauga
12.2015 - 12.2019
- Oversaw day-to-day brokerage operations and managed real estate listing administration.
- Prepared and reviewed contracts, offers, and compliance documentation.
- Supported agents with marketing coordination and client communication workflows.
- Improved operational efficiency through structured process organization.
- Supervised daily office operations, ensuring efficient workflow and adherence to company policies.
- Trained and mentored staff on best practices for client engagement and administrative procedures.
Education
Bachelor of Commerce (Honors) - Finance
Sheridan College Institute of Technology And Advanced Learning
Oakville01-2022
Skills
- Business Development & Sales Strategy
- Customer Relationship Management
- Social Media & Content Creation
- Supervising & Team Leadership
- Real Estate Administration
- Analytical Problem-Solving
- Effective Communication & Negotiation
- Time Management & Prioritization
LANGUAGES
English (Fluent)
Persian (Native)
Certification
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Analytics for Beginners
- Social Media Marketing (Coursera)
Timeline
Luxury Events & Social Media Networking Coordinator
Modern Sense Furniture
01.2024 - Current
Sales & Client Relations Associate
Michael Kors
01.2021 - 01.2024
Business Development & CRM Specialist
Automotive Inside Sales Representative
01.2019 - 01.2021
Real Estate Office Supervisor & Administrative Lead
RE/MAX
12.2015 - 12.2019
Bachelor of Commerce (Honors) - Finance
Sheridan College Institute of Technology And Advanced Learning