Masie Velasquez
SAN CLEMENTE
Summary
Known for being an open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges. Flexible team member recognized for maintaining a professional demeanor while providing exceptional patient care and support in a fast paced environment. I am a strong communicator with excellent teamwork, organizational, and multitasking skills. Always committed to making every patient feel welcome and assisting with any need.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Patient Transporter
Providence Mission Hospital
Mission Viejo, CA
08.2023 - Current
- Coordinated patient transport to and from procedures, ensuring timely arrivals and departures.
- Assisted nursing staff in transferring patients safely, adhering to safety protocols and best practices.
- Maintained accurate records of transport activities, improving communication between departments.
- Trained new team members on proper lifting techniques and equipment usage.
- Helped reduce patient anxiety by providing reassurance and clear communication.
Barista
STARBUCKS COFFEE COMPANY
San Clemente, CA
08.2022 - 08.2023
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Consistently arrived on time for scheduled shifts, ensuring reliable staffing.
- Used POS system to accurately enter orders and process payments.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Cleaned counters, machines, utensils, and seating areas daily.
- Resolved customer issues professionally to keep customer loyalty and satisfaction.
Retail Sales Associate
Nike Factory Outlet
10.2016 - 07.2022
- Greeted customers and assisted in product selection, enhancing customer satisfaction and retention.
- Monitored sales floor to assist customers and replenish merchandise as needed.
- Created exciting merchandise displays to promote seasonal styles, attract customers and enhance sales.
- Used product knowledge to suggest items to match client needs.
- Helped support daily store operations and manage inventory
Education
NREMT/EMS - Paramedic/Firefighter
Saddleback College
Mission Viejo, CAAssociate of Arts - Liberal Arts and General Studies
Saddleback College
Mission Viejo, CA06-2019
High School Diploma -
San Clemente High School
San Clemente, CA06-2016
Skills
- Patient safety
- Cleanliness standards
- Policy adherence
- Teamwork and Collaboration
- Patient handling
- Time Management
- Infection Control Practices
- Stockroom Upkeep
- Professional ethics
Certification
- Certified BLS, American Heart Association
- EKG Monitor Technician Certification
Languages
English
Spanish
Timeline
Patient Transporter
Providence Mission Hospital
08.2023 - Current
Barista
STARBUCKS COFFEE COMPANY
08.2022 - 08.2023
Retail Sales Associate
Nike Factory Outlet
10.2016 - 07.2022
High School Diploma -
San Clemente High School
Associate of Arts - Liberal Arts and General Studies
Saddleback College
NREMT/EMS - Paramedic/Firefighter
Saddleback College