Samin Yasar
Delivery Driver
Ottawa
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
9
9
years of professional experience
5
5
Languages
Work History
Delivery Driver
PCS Cosmetics Limited
08.2022 - 05.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Senior Operations Associate
PCS Cosmetics Limited
10.2021 - 07.2022
- Increased customer satisfaction rates through diligent monitoring of service quality and addressing client concerns promptly.
- Cultivated strong relationships with key stakeholders throughout the organization to facilitate cooperation on shared objectives or projects.
- Developed comprehensive plans for new initiatives, outlining goals, resources required, and expected outcomes.
- Collaborated with cross-functional teams to develop innovative solutions for complex operational challenges.
- Evaluated employee performance, providing constructive feedback, guidance, and support for professional growth opportunities.
- Optimized workflow efficiency with the introduction of standardized operating procedures and performance metrics.
Driver, Warehouse Orders
VintValley Bangladesh LTD.
04.2017 - 08.2021
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Contributed to reduced fuel consumption through careful route planning and adherence to eco-friendly driving practices.
Operations Associate
Simons, La Maison Simons
02.2016 - 12.2016
- Established strong relationships with clients through regular interactions, fostering trust and loyalty that led to increased repeat business.
- Implemented effective inventory management practices, reducing stock discrepancies and improving warehouse organization.
- Assisted in the development of sales strategies, contributing to overall business growth objectives.
- Increased client satisfaction by promptly addressing concerns and providing tailored solutions.
- Trained new hires on company policies, procedures, software applications related to their role as Sales Operations Associates.
Manager
Noel Crafts & Co
06.2015 - 07.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Education
High School Diploma -
Woodroffe High School
Ottawa, ON2015
Skills
- Teamwork and Collaboration
- Vehicle Maintenance
- Commercial driving
- Safe Driving
- Time Management
- Payment Collection
- Valid Driver's License
- Dispatch Communication
- Cargo Handling
- Roads and highways knowledge
- Safe Driving Record
- Customer Service
Timeline
Delivery Driver
PCS Cosmetics Limited
08.2022 - 05.2024
Senior Operations Associate
PCS Cosmetics Limited
10.2021 - 07.2022
Driver, Warehouse Orders
VintValley Bangladesh LTD.
04.2017 - 08.2021
Operations Associate
Simons, La Maison Simons
02.2016 - 12.2016
Manager
Noel Crafts & Co
06.2015 - 07.2016
High School Diploma -
Woodroffe High School
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