Mashrur Chowdhury
Scarborough,Canada
Summary
Dynamic professional with a strong background in customer service and inventory management at Best Buy. Recognized for enhancing customer satisfaction and maintaining high-quality standards. Proven ability to collaborate effectively within teams while executing safe food handling and conflict resolution. Committed to achieving excellence in every task undertaken.
Overview
4
4
years of professional experience
Work History
OYAP
Toronto District School Board
Vaughan, ON
02.2025 - 05.2025
- Operated equipment with strong focus on safety and ground communication.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Provided assistance to supervisors when needed completing additional duties as assigned.
- Assisted with diverse construction challenges to help team
- Displayed high standards for quality workmanship and routinely double-checked work.
Custodian
Toronto District School Board
Scarborough, Canada
06.2024 - 09.2024
- Performed thorough cleaning and maintenance tasks.
- Handled manual transfer of materials.
- Vacuuming
- Managed driving of vehicles used for custodial services.
- Applied wax to floors for optimal shine and longevity.
- Organized waste management systems for efficient garbage collection.
- Maintained cleanliness and orderliness within school premises throughout summer employment.
- Mastered techniques for detailed caretaking of educational facilities.
- Executed thorough sanitation protocols for classrooms.
Sales Associate
Best Buy
Scarborough, Canada
09.2023 - 01.2024
- Organized and maintained inventory.
- Provided excellent customer service during sales.
- Promoted sales of computers, tablets, and printers.
- Executed sales of Best Buy memberships.
- Provided consistent assistance to ensure positive customer experiences.
- Executed closing tasks efficiently.
- My role was to sell computers, printers, and tablets to customers while also pitching the Best Buy membership, protection plan, and product process/inventory.
- Gained deep insight into computers, providing clarity for customers.
- Enhanced customer satisfaction by suggesting relevant add-on items.
Stock Associate
FreshCo
Scarborough, Canada
09.2022 - 02.2023
- Facilitated goods handling efficiently.
- Ensured accurate documentation of supplies.
- Maintained cleanliness through consistent upkeep of spaces.
- Resolved customer issues efficiently.
- Ensured inventory accuracy while stocking shelves and handling deliveries.
- Identified and quickly handled spill clean-up.
- Assisted customers with product, promotion and policy information.
Volunteer
Shenhai Entertainment
Toronto, ON
04.2021 - 05.2021
- Provided guidance and support to fellow volunteers during their shifts.
- Executed cleanliness tasks effortlessly.
- Increased brand awareness
- My duties included: Setting up our brownie station, money handling, cashier, verbal advertising and collecting customers from other groups
Education
High School Diploma -
David And Mary Thomson Collegiate Institute
125 Brockley Dr06-2025
Skills
- Strong communication skills (written and verbal)
- Packaging Optimization
- Cargo Management
- Heavy lifting
- Customer Service
- Interior Maintenance
- Team Collaboration
- Inventory management
- Conflict resolution
- Quality assurance
- Time management
- Friendly, positive attitude
- Calm under pressure
- Safe Food Handling
References
- Alejandro Pena Morales, Best Buy Supervisor, 416-992-7707, apenamorales@hotmail.com
- William Kramer, Teacher, 416-809-4817, william.kramer@tdsb.on.ca
- Teddy Boateng, Freshco Supervisor, 416-559-8201, tboateng@rosaliehall.com
Timeline
OYAP
Toronto District School Board
02.2025 - 05.2025
Custodian
Toronto District School Board
06.2024 - 09.2024
Sales Associate
Best Buy
09.2023 - 01.2024
Stock Associate
FreshCo
09.2022 - 02.2023
Volunteer
Shenhai Entertainment
04.2021 - 05.2021
High School Diploma -
David And Mary Thomson Collegiate Institute
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