Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mashreka Abbasi

Calgary,AB

Summary

Dynamic Sales Specialist with a proven track record at Rogers, adept in leveraging Salesforce for outbound sales and mastering customer service care. Excelled in developing sales solutions and nurturing key relationships, leading to significant sales growth. Skilled in cold calling and sales training, demonstrating a unique blend of analytical and interpersonal prowess.

Overview

6
6
years of professional experience

Work History

Sales Specialist

Rogers
Calgary, Alberta
04.2021 - Current
  • outbound sales calls using Salesforce and emails campaigns targeting prospective clients.
  • Identified customer needs by asking questions and advising on best solutions.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Negotiated deals and handled complaints or objections.
  • Developed key customer relationships to increase sales.
  • Followed up with customers post-sale to ensure satisfaction with their purchase decision.
  • Participated in team meetings to review progress against objectives set by management.

Senior Executive

MGH Group
Dhaka,Bangladesh
11.2018 - 01.2021
  • Worked for a major RMG buyer, maintaining customer relationship management with local suppliers, forwarders (local and foreign), C&F agents, and destination buyers.
  • Data analysis and reporting using the Office Suite and ERP (SAP).
  • Engaging in business development, lead generation, and network building; managing and maintaining buyer accounts by facilitating the sea export of goods from Bangladesh to ultimate destinations (paperwork).
  • Checking documents, communicating with buyers and suppliers simultaneously, to provide error-free documents to buyers.

Education

Online Course - Digital Marketing

York University
Toronto, ON
07-2024

BBA - Marketing And International Business

North South University
Dhaka, Bangladesh
09-2018

Skills

  • Product recommendation
  • Sales solution development
  • Customer service and care
  • Cold calling
  • Sales training
  • Sales expertise

Languages

English
Full Professional
Bengali
Native/ Bilingual
Hindi
Limited

Timeline

Sales Specialist

Rogers
04.2021 - Current

Senior Executive

MGH Group
11.2018 - 01.2021

Online Course - Digital Marketing

York University

BBA - Marketing And International Business

North South University

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Mashreka Abbasi