Mashhura Mahpara
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products,serving fine dines etc. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
2
2
years of professional experience
Work History
Cashier,server and Marketing Representative
The Spicy Grill Restaurant
06.2023 - Current
- Role: Receptionist
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
Freshii
07.2023 - 11.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier,server and Management Leader
Dhanshiri Restaurant & Sweets
05.2023 - 09.2023
- Role: Volunteer - Support Specialist
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
Volunteer
GM Tax Services
03.2022 - 04.2023
- Role: Customer Service Officer
- Promoted environmental awareness with educational workshops and hands-on activities.
- Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Customer Service Representative
Aarong
03.2022 - 01.2023
- Role: Customer Service Officer
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Production worker
Keya Cosmetics Ltd.
02.2022 - 10.2022
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Resolved issues quickly to maintain productivity goals.
Education
Advanced Diploma - Computer Systems Technology
Seneca College of Applied Arts And Technology
01.2022
Advanced Diploma - Computer Systems Technology
Seneca College of Applied Arts And Technology
North York, ON02.2025
Skills
- Customer Assistance
- Payment Collection
- Cash Handling
- Product Recommendations
- Customer Service
- Drawer Balancing
- Sales Expertise
- Money Handling
- Cash Register Systems
- Proficient in [Software]
- Written and Verbal Communication
- Cleaning and Sanitizing
- Order Taking
References
References available upon request
Languages
English
Bengali
Hindi
Punjabi
Urdu
Timeline
Cashier
Freshii
07.2023 - 11.2023
Cashier,server and Marketing Representative
The Spicy Grill Restaurant
06.2023 - Current
Cashier,server and Management Leader
Dhanshiri Restaurant & Sweets
05.2023 - 09.2023
Volunteer
GM Tax Services
03.2022 - 04.2023
Customer Service Representative
Aarong
03.2022 - 01.2023
Production worker
Keya Cosmetics Ltd.
02.2022 - 10.2022
Advanced Diploma - Computer Systems Technology
Seneca College of Applied Arts And Technology
Advanced Diploma - Computer Systems Technology
Seneca College of Applied Arts And Technology
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