Ma Shairelle Ruam
Winnipeg,Manitoba
Summary
Dedicated and proactive professional with experience in customer service and data management in both government and private sectors. Committed to providing excellent client support, managing tasks efficiently under pressure, and ensuring accuracy in all work. Currently pursuing a Medical Laboratory Assistant certification, with a strong commitment to learning and growth in the healthcare field.
Overview
3
3
years of professional experience
Work History
Verifications Researcher
HireRight
Toronto, ON
03.2022 - 06.2023
- Verified employment and education via phone and email
- Prioritized work and reconciled discrepancies
- Ensured compliance with client guidelines
Inquiry Officer
Government of Manitoba, Department of Finance
Winnipeg, MB
07.2020 - 08.2021
- Responded to inquiries and provided information on provincial programs and services
- Analyzed information requests, ensuring accuracy and confidentiality
Chef's Assistant
NorWest Co-op Community Food Centre
Winnipeg, MB
06.2020 - 07.2020
- Assisted in food preparation and kitchen cleanup for community lunch programs
Education
Medical Laboratory Assistant Program -
Robertson College
Winnipeg, MB10-2025
Film and Television Production (Completed Coursework) -
Humber College
Etobicoke, ON02.2024
Film and Television Production (Completed Coursework) -
Humber College
Etobicoke, ON01.2022
University 1 Program -
University of Manitoba
Winnipeg, MB04.2021
High School -
Sisler High School
Winnipeg, MB06.2020
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience with databases and data entry
- Typing Speed: 50 WPM
- Customer service and client communication
- Problem-Solving and Analytical Skills
- Time Management and Organizational Skills
- Adaptability and ability to work under pressure
- Detail-oriented, and accuracy-focused
- Decision-making and professional judgment
- Providing clear and accurate information
Volunteer Experience
Virtual Mentor, Youth Connect | Jul 2020
- Demonstrated leadership and communication skills by guiding youth in music and photography activities.
Dance Choreography & Event Support, Aurora Family Therapy Centre | Jul – Sep 2019
- Enhanced teaching and organizational skills by instructing dance and assisting with event logistics.
Event Photographer, Various Events | 2018 – 2019
- Showcased attention to detail and creativity by capturing moments at community events.
Community Food Service Volunteer, NorWest Co-op Community Food Centre | 2019
- Enhanced teamwork and customer service skills while assisting with food prep and event setup/cleanup.
Languages
English
Full Professional
Filipino
Native/ Bilingual
Timeline
Verifications Researcher
HireRight
03.2022 - 06.2023
Inquiry Officer
Government of Manitoba, Department of Finance
07.2020 - 08.2021
Chef's Assistant
NorWest Co-op Community Food Centre
06.2020 - 07.2020
Medical Laboratory Assistant Program -
Robertson College
Film and Television Production (Completed Coursework) -
Humber College
Film and Television Production (Completed Coursework) -
Humber College
University 1 Program -
University of Manitoba
High School -
Sisler High School
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