MASDOUK MOHAMED
Hamilton,Canada
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assembly Line Worker
Tiercon
08.2025 - 09.2025
- Operated assembly line machinery to ensure efficient production flow.
- Conducted quality checks on products to maintain high standards.
- Collaborated with team members to optimize workflow and reduce downtime.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Followed protocols to enhance protection and maintain safe work environment.
General Labourer
Drop of Zanzibar Company Limited
02.2021 - 05.2023
- Assisted with various tasks such as cleaning, maintenance, and organization of work areas.
- Operated basic hand tools and equipment under supervision.
- Managed the bottling processes for mineral and carbonated water, ensuring adherence to quality and safety standards.
- Helped with inventory management and restocking of supplies.
Pharmaceutical Operator
Shelys Pharmaceutical Medicine Industry
04.2020 - 02.2021
- Evaluated freeze-dried and liquid medicines for quality, ensuring compliance with grade standards and determining acceptance or rejection status.
- Assisted in manufacturing, packaging, and inventory management to maintain consistent product quality and availability.
- Maintained detailed and accurate records of production, quality control, and inventory processes.
Education
High School Diploma - undefined
Zaca Cambridge School
05.2023
Skills
- Time management
- Safe lifting techniques
- Organizational skills
- Customer service
- Active listening
- Workplace safety compliance
- Teamwork and communication
- Microsoft Office proficiency
- Problem solving
- Adaptability
Certification
- Customer Service Certificate, St. Clair College - 2024-11
- First Aid & CPR, Windsor, ON - 2024-08
- Security guard license
- Forklift driver
Languages
English
Professional Working
Swahili
Native or Bilingual
Timeline
Assembly Line Worker
Tiercon
08.2025 - 09.2025
General Labourer
Drop of Zanzibar Company Limited
02.2021 - 05.2023
Pharmaceutical Operator
Shelys Pharmaceutical Medicine Industry
04.2020 - 02.2021
High School Diploma - undefined
Zaca Cambridge School