Summary
Overview
Work History
Education
Skills
Visa expiry date
Timeline
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Masashi Kawano

2051 E 49th Ave,Vancouver, BC

Summary

Committed to ensuring enduring customer satisfaction by consistently providing top-notch service and unparalleled support. Proficient in a wide range of customer service best practices and related solutions to enhance the overall customer experience.

Overview

3
3
years of professional experience

Work History

Food Service Staff Member

Conrad Osaka By Hilton
11.2021 - 06.2022
  • Established positive relationships with customers to enhance service and entertain them for their exclusive experiences.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained awareness sensitively in order to be able to provide immediate assistance to guests.

Food Service Staff Member

Conrad Osaka By Hilton
12.2018 - 04.2021
  • Established positive relationships with customers to enhance service and entertain them for their exclusive experiences.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained awareness sensitively in order to be able to provide immediate assistance to guests.

Education

No Degree - Post-Degree Diploma in Web & Mobile Development

Langara College
01.2026

Bachelor of Arts - Global Communication And Language

Kansai Gaidai University
16-1 Nakamiya Higashinocho, Hirakata, Osaka 573-10
03.2022

Skills

  • Fast Learner
  • Hospitality
  • Punctuality
  • Problem Resolving
  • Customer Relations
  • Language (IELTS: 65)

Visa expiry date

  • Work Permit: 2024-September-05
  • Study Permit: 2026-January

Timeline

Food Service Staff Member

Conrad Osaka By Hilton
11.2021 - 06.2022

Food Service Staff Member

Conrad Osaka By Hilton
12.2018 - 04.2021

No Degree - Post-Degree Diploma in Web & Mobile Development

Langara College

Bachelor of Arts - Global Communication And Language

Kansai Gaidai University

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Masashi Kawano