Summary
Overview
Work History
Education
Skills
Timeline
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Marzouk Ahmed

Lindsay,ON

Summary

Motivated Pre-Apprentice Mechanic with positive mindset and superior work ethic. Listens to directions, understands basic vehicle systems and reads repair diagrams. Offering basic mechanical skills, safety awareness and diligent nature. Currently enrolled in Fleming College's Heavy Equipment Techniques program

Overview

12
12
years of professional experience
6
6
years of post-secondary education

Work History

Student Heavy Duty Mechanic

Redstone Quarries
Bobcaygeon, ON
05.2021 - 08.2021
  • Completed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
  • Documented findings and actions taken.
  • Inspected vehicle systems to assess function and uncover defects.
  • Ordered parts necessary for vehicle repairs and new installations.
  • Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
  • Performed preventive maintenance on engines, transmissions, tires and other vehicle systems.
  • Troubleshot and diagnosed problems with brakes, steering and transmissions.
  • Analyzed malfunctioning equipment and determined type of repairs required.
  • Removed worn or faulty components for replacement or repair.
  • Performed routine and preventive maintenance on dozers, haul trucks, excavators and other heavy equipment.
  • Used hand tools to disassemble equipment, perform repair work and then reassemble parts.
  • Replaced defective wiring systems, hydraulics and braking systems to return machines to service.

Correctional Officer 2

Ontario Correctional Services
Lindsay, ON
09.2017 - 03.2020
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Completed intake paperwork, fingerprints and searches.
  • Observed behavior of residents individually and in groups.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Led disciplinary hearings and made recommendations for sentencing.
  • Delivered inmates to work sites and returned safely by following protocols.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Supervised youth's daily activities, including school, meals and recreation time.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Inspected work sites and crew trucks for contraband, cleanliness and safety.
  • Supervised and directed juvenile movement during various activities on and off campus.
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Created and maintained arrest files on all inmates processed through jail.

Correctional Officer 1

Ontario Correctional Services
Lindsay, ON
08.2016 - 09.2017
  • Completed intake paperwork, fingerprints and searches.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Arranged for medical and dental care of inmates.
  • Notified victims of upcoming inmate releases.
  • Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
  • Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
  • Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.
  • Searched building and grounds, living quarters and work areas for contraband.
  • Tracked inmates through head counts, visitor logs and scheduled activities.
  • Booked new inmates into facility and processed inmates for release.
  • Observed behavior of residents individually and in groups.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Inspected work sites and crew trucks for contraband, cleanliness and safety.
  • Led disciplinary hearings and made recommendations for sentencing.
  • Supervised inmates clearing debris from roadways and drains.
  • Escorted inmates to and from cells, court, hospitals and medical appointments.
  • Identified needed updates to correctional plans and assigned inmates to appropriate housing.

Customer Relations Representative

Bill Gosling Outsourcing
Newmarket, ON
01.2015 - 07.2016
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Managed over 200 customer calls per day.
  • Processed over 300 invoices each week and mailed documentation to clients
  • Created and maintained detailed database to develop promotional sales
  • Reviewed order data to verify transactions and shipping dates
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions
  • Consulted with outside parties to resolve discrepancies and create expert solutions

Alumni Relations Officer

Saint Mary's University
Halifax, NS
01.2011 - 12.2015
  • Planned and organized special events, solicited corporate sponsorships and set up matching gift donations to reach financial targets.
  • Strategized with client development team members to manage budget and synchronize volunteer efforts to boost funding initiatives.
  • Planned and implemented fundraising events.
  • Developed and implemented marketing campaigns targeting donors.
  • Attended events to develop professional network of potential donors.
  • Composed grant proposals and fundraising newsletters to raise capital for non-profit organizations.
  • Raised over $10000 in corporate sponsorship funds for nonprofits events.
  • Increased fundraising numbers by over67% by leveraging effective communications and outreach strategies.

Machine Operator

Interroll Canada
Newmarket, ON
04.2013 - 09.2014
  • Set up and operated various machine tools and jigs to produce precision parts, maintaining awareness of approximate job completion times.
  • Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.
  • Updated daily production logs with timely and accurate information, regularly informing management of special incidents or non-conformance issues.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
  • Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
  • Maintained equipment performance by completing routine maintenance actions such as lubricating and cleaning components.
  • Maintained machines within work area, complying with company and OSHA safety rules and regulations.
  • Maximized productivity by keeping detailed production records and identifying hold-ups.

Machine Operator

Rolark Stainless Steel Inc.
Woodbridge, ON
04.2012 - 09.2012
  • Set up and operated various machine tools and jigs to produce precision parts, maintaining awareness of approximate job completion times.
  • Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.
  • Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances.
  • Ran heavy duty lathes, boring machines, mills, planers and grinders to craft products.
  • Followed technical documentation, including tooling instructions and product specifications to determine and implement operational sequences.
  • Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
  • Maximized productivity by keeping detailed production records and identifying hold-ups.

Education

Associate of Applied Science - Electrical Power Generation

Fleming College
Lindsay
01.2022 - Current

Associate of Applied Science - Heavy Equipment Techniques

Fleming College
Lindsay, ON
01.2022 - 12.2021

Bachelor of Arts - Political Science

Saint Mary’s University
Halifax, NS
01.2011 - 12.2016

Skills

    Safety and compliance

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Timeline

Associate of Applied Science - Electrical Power Generation

Fleming College
01.2022 - Current

Associate of Applied Science - Heavy Equipment Techniques

Fleming College
01.2022 - 12.2021

Student Heavy Duty Mechanic

Redstone Quarries
05.2021 - 08.2021

Correctional Officer 2

Ontario Correctional Services
09.2017 - 03.2020

Correctional Officer 1

Ontario Correctional Services
08.2016 - 09.2017

Customer Relations Representative

Bill Gosling Outsourcing
01.2015 - 07.2016

Machine Operator

Interroll Canada
04.2013 - 09.2014

Machine Operator

Rolark Stainless Steel Inc.
04.2012 - 09.2012

Alumni Relations Officer

Saint Mary's University
01.2011 - 12.2015

Bachelor of Arts - Political Science

Saint Mary’s University
01.2011 - 12.2016
Marzouk Ahmed