MARYURI SARAHI ALVARADO
Los Angeles
Summary
Experienced with cash handling, customer service, and banking operations as Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.
Overview
9
9
years of professional experience
Work History
Teller
Digital Currency Services
Los Angeles, CA
07.2025 - Current
- Handled high-volume cash transactions accurately while maintaining balanced cash drawer and following company procedures.
- Handled high-volume cash transactions accurately, ensuring balanced cash drawer and strict adherence to company procedures.
- Verified customer identification, reviewed transaction details, and followed compliance guidelines to help prevent fraud and protect customer information.
- Delivered bilingual/customer-focused service to a diverse client base, including customers with limited English proficiency.
- Explained transaction fees, exchange rates, transfer options, and required documentation in a clear and professional manner.
- Resolved customer concerns with patience and professionalism, enhancing customer satisfaction in a fast-paced environment.
- Maintained confidentiality when handling personal, financial, and identification information.
- Supported daily opening and closing procedures, ensuring accurate transaction records, receipts, and cash reconciliation.
Cashier
In n Out
Glendale, CA
06.2024 - 08.2025
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits, or change, ensuring accurate and prompt transactions for customer satisfaction.
- Resolved customer complaints professionally, enhancing customer experience and loyalty in line with company policy.
- Maintained cleanliness of checkout area, promoting a welcoming environment and adherence to safety standards.
- Ensured compliance with all safety regulations within the store environment.
Womans Lead
Old Navy, Gap
Glendale, CA
04.2023 - 05.2024
- Recognized by management for providing exceptional customer service.
- Greeted patrons warmly at store entrance and offered assistance with finding needed items.
- Greeted patrons at store entrance and assisted with locating items to enhance shopping experience.
- Resolved customer complaints promptly, ensuring adherence to company quality and service standards.
- Promoted store credit card program by offering discounts for signing up.
- Assisted with the training of new sales associates.
- Promoted store credit card program by highlighting discounts, increasing customer participation.
Sales Associate
Ross Dress for Less
Hemet, California
03.2019 - 03.2023
- Greeted customers and provided exceptional customer service.
- Resolved customer complaints to enhance satisfaction and loyalty.
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves to maintain sufficient inventory levels.
- Developed promotional strategies to increase sales volume.
- Created promotional strategies that effectively increased sales volume.
- Guided customers in product selection, sizing, and styling to improve their shopping experience.
- Organized stockroom shelves according to size, color or style.
Gas Station Clerk
Arco Gas Station
Los Angeles
02.2017 - 03.2019
- Delivered customer service by promptly and courteously resolving complaints, enhancing customer satisfaction.
- Resolved customer complaints in an efficient and professional manner.
- Processed customer payments, counted money in cash drawers and balanced receipts with sales.
- Verified age of customers purchasing alcohol or tobacco products with valid ID.
- Performed daily inspections on pumps, tanks, hoses and nozzles for proper functioning.
- Ensured that all safety regulations were followed while handling hazardous materials.
- Adhered to company policies regarding loss prevention measures such as bag checks.
- Ensured store cleanliness by sweeping floors, wiping counters, and restocking shelves, contributing to a welcoming environment.
Education
High School Diploma -
Edward R Roybal Learning Center
Los Angeles, CA06-2019
Associate of Applied Science - Medical Assistant
American Career College
CASkills
- Cash handling
- Point of sale operation
- Customer service
- Inventory management
- Sales processing
- Refund processing
- Team collaboration
- Conflict resolution
- Employee training
- Time management
- Loyalty program promotion
- Multitasking and organization
- POS system operations
- Hospitality and accommodation
- Reliability and punctuality
Languages
English: Native/ Bilingual
Spanish: Native/ Bilingual
Timeline
Teller
Digital Currency Services
07.2025 - Current
Cashier
In n Out
06.2024 - 08.2025
Womans Lead
Old Navy, Gap
04.2023 - 05.2024
Sales Associate
Ross Dress for Less
03.2019 - 03.2023
Gas Station Clerk
Arco Gas Station
02.2017 - 03.2019
Associate of Applied Science - Medical Assistant
American Career College
High School Diploma -
Edward R Roybal Learning Center