Mary Sindhu Sailaja Thumma

Working as crew member

My job role is to source the raw materials required for the company, negotiate with vendors, and maintain records.

• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Served food and beverages promptly with focused attention to customer needs.

• Greeted customers entering the store and responded promptly to customer needs.
• Worked a flexible schedule and extra shifts to meet business needs.
• Welcomed customers and helped determine their needs.