Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marysela Delarosa

Lemoore,CA

Summary

Proven Bar and Restaurant Manager at Feuerhahn Enterprise, adept in POS systems and fostering guest satisfaction. Spearheaded initiatives to enhance cleanliness, streamline operations, and ensure food safety compliance, resulting in optimized profit margins. Excelled in staff management and training, promoting a culture of excellence and safety.

Developed strong leadership and organizational skills in fast-paced bar and restaurant environment. Demonstrated ability to manage teams, streamline operations, and enhance customer experiences. Seeking to transition these skills into new field to drive success and innovation.

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.

Overview

12
12
years of professional experience

Work History

Bar and Restaurant Manager

Feuerhahn Enterprise
11.2009 - 09.2021
  • Thrived in leading 30 professionals in a very fast-paced environment, consistently driving innovation and maintaining peak performance under pressure.
  • Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
  • Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
  • Managed inventory control processes for reduced waste and optimized profit margins.
  • Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.
  • Ensured compliance with state liquor laws by monitoring alcohol service and providing ongoing staff education on responsible beverage serving practices.
  • Established strong relationships with vendors for better pricing, timely deliveries, and improved product selection.
  • Streamlined operational procedures for increased efficiency in daily tasks such as opening/closing routines, shift scheduling, and cash handling processes.
  • Fostered a positive team culture through regular staff meetings, open communication channels, and employee recognition programs.
  • Improved employee morale through transparent communication practices, regular feedback sessions, and opportunities for professional growth within the company.
  • Enhanced the establishment''s reputation through consistent delivery of exceptional service, food quality, and ambiance.

Education

High School Diploma -

Dr. Augustin Sthal
Bayamon, PR
06-1995

Skills

  • Guest satisfaction
  • POS systems proficiency
  • Sanitation standards
  • Employee training
  • Food safety compliance
  • Beverage making
  • Staff management
  • Scheduling coordination
  • Table management

Languages

English
Spanish

Timeline

Bar and Restaurant Manager

Feuerhahn Enterprise
11.2009 - 09.2021

High School Diploma -

Dr. Augustin Sthal
Marysela Delarosa