Mary Peressini
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
McMaster University
06.2022 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Hire new ambassadors, providing training materials, and coordinating orientation schedules to ensure a smooth integration for department events.
- Organized office events such as holiday parties or team-building activities, promoting a positive culture.
- Coordinated schedules and timelines for events.
- Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
Undergraduate Administrative Assistant
McMaster University
09.2024 - 01.2025
- Prioritized drop/add support for up to 50 students per day through teams, email and drop-ins.
- Established a welcoming and inclusive atmosphere within the office by promoting open dialogue, active listening, and mutual respect among all.
- Provided one-on-one assistance to students addressing individual questions and concerns.
- Promoted a better understanding of academic resources available within the university community among fellow students .
- Ensured compliance with university policies/procedures related to confidentiality of student information while working closely with administrative staff .
- Supported NSERC application processes by gathering relevant information and preparing documentation for submission deadlines.
Logistics Clerk
McMaster University
03.2020 - 05.2021
- Kept meticulous records of all customer shipping requirements in case logs needed to be reviewed.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Collaborated with cross-functional teams to ensure seamless logistics operations throughout the organization.
- Optimized warehouse space utilization for improved organization and product accessibility.
- Received all warehouse shipments and logged into system, delivering high level of accuracy.
Housing Assistant
Housing and Conference Services, McMaster University
01.2019 - 03.2020
- Provided support to students experiencing personal or academic challenges, connecting them with appropriate campus resources.
- Collaborated with maintenance staff to promptly address facility issues, ensuring comfortable living conditions for residents.
- Coordinated move-in day activities including logistic preparation beforehand as well as welcoming incoming students while assisting them in navigating their new living environments.
- Managed key inventory system for residential buildings, maintaining strict security measures and minimizing lost or misplaced keys.
- Served as an approachable resource for students seeking assistance with roommate issues or other housing-related concerns.
Owner
Mulligan's Cleaning Services
01.2009 - Current
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Designed business plan to define concept, short-term and long-term goals and strategies.
Education
Business Management Diploma -
McMaster University CCE Mohawk College
Hamilton, ON01-2025
Fashion Marketing and Merchandising Diploma -
International School of Design and Technology
Hamilton, ON01.2008
Intro to Business -
Mohawk College
Hamilton, ON01.2006
Professional Development
- WHMIS Certificate, 01/15
- Violence and Harassment Prevention Certificate, 01/19
- AODA and Human Rights Code Certificate, 01/19
- Ergonomics Certificate, 01/19
- Professor Hippo-on-Campus Mental Health Education Program, 02/24
Timeline
Undergraduate Administrative Assistant
McMaster University
09.2024 - 01.2025
Administrative Assistant
McMaster University
06.2022 - Current
Logistics Clerk
McMaster University
03.2020 - 05.2021
Housing Assistant
Housing and Conference Services, McMaster University
01.2019 - 03.2020
Owner
Mulligan's Cleaning Services
01.2009 - Current
Fashion Marketing and Merchandising Diploma -
International School of Design and Technology
Intro to Business -
Mohawk College
Business Management Diploma -
McMaster University CCE Mohawk College
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