Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Assistant Account Manager
Iya Restaurant
Inventory,
Recording of sales and purchases,
Ensuring work is been done,
Ensuring that all details of transactions are correct and well channeled
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Waitress
Dolly's Kitchen
01.2022 - 10.2023
Serving customers at their very best
Observation, so as to bring out solutions to every given problem as well as new ideas to improve work efficiency
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Bussed and reset tables to keep dining room and work areas clean.
Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
Cashier
M2U Money
01.2023 - 05.2023
Withdrawal of Money -
Deposit of money,
Customer relationship,
Keeping of records,
Reporting
Built relationships with customers to encourage repeat business.
Team leader
Renewed Mind Leaders
01.2020 - 12.2022
Running of team meetings,
Training students on campus on
leadership,
Assisting students in their studies,
Taking down of Minutes in all meetings and reporting the minutes to the president after each meeting
Built strong relationships with students and followers through positive attitude and attentive response.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Academic Intern
Kingston Financial Credit Plc
06.2022 - 09.2022
Proven ability to learn quickly and adapt to new situations.
High Team Spirit
ability to learn and adapt
Education
Diploma - Personal Support Worker
Eastern College
Moncton, NB
02.2025
Bachelor of Science - Banking And Finance
University of Buea
Cameroon, Buea
12.2022
Coaching - Leadership
Renewed Mind Leaders
Cameroon Buea
01.2021
Leadership Mentorship online class - Personal Development
Renewed Mind Leaders
Cameroon, Buea
01.2020
Coaching and Mentorship class - Mentorship
Renewed Mind Leaders
Cameroon Buea
01.2020
High School Diploma -
College Dauphine
Douala, Cameroon
01.2019
High School Diploma -
Presbyterian Comprehensive Secondary School
Buea, Cameroon
01.2018
Skills
Ability to relate with people from a wide range of background
Professionally proficient in English and in French
Good communication skills
Ability to handle client with sensitivity and respect
Good observation skills
Good reporting and recording skills
IT skills ( word, excel, sage, PowerPoint )
Good team work skills
Multitasking
Calm Under Pressure
Active Listening
Attention to Detail
Introduction
I Am ambitious hard working multi - tasker person who enjoy at making sure clients wishes are met following their taste and likes. An organized worker available in doing all tasks given to and also ensures that employers are satisfied through good team work. I also have the ability to develop close relationship with client, families, and friends. I possess excellent communication skills (English and French). I am willing to work in an excellent manner to meet the organization aims and objects. I belief that the skills and knowledge which I have acquired over the years as an intern with the role of assistant manager, inventory assistant, cashier, sales agent, waitress and much more can help to play an important role to deliver my passion in helping service users to meet their care needs based on their interest. At the same time I am willing to learn and develop my career. I am flexible and ready to work all shift patterns, early, late night and long day shift or community hourly visit.
References
Miss Veena Ladi, Assistant Manager, Iya Restaurant, +237 678455535