Maryonna Gavigan
San Francisco
Summary
Detail-oriented professional with experience in customer service and front desk operations. Expertise in appointment scheduling, data entry, and record keeping. Capable of managing multiple priorities and maintaining accurate documentation in fast-paced environments. Seeking remote roles in customer service, administrative support, or data entry.
Overview
5
5
years of professional experience
Work History
Family Caregiver & Household Manager
Self-Employed
02.2023 - Current
- Coordinated appointments, educational activities, and healthcare services to ensure smooth daily operations
- Managed household operations, budgeting, scheduling, and conflict resolutions
- Cultivated multitasking, time management, and problem-solving skills to effectively manage diverse household needs
- Maintained detailed records, calendars, and important documentation to support household organization and continuity
- Adapted quickly to changing priorities while ensuring daily responsibilities were completed efficiently
- Communicated effectively with teachers, healthcare providers and community organizations
Front Desk Agent
West Oakland Health Center
Oakland
02.2022 - 02.2023
- Greeted and assisted patients with check-in and appointment scheduling to ensure timely service.
- Delivered customer service and resolved patient concerns to enhance satisfaction.
- Managed phone inquiries, providing information about services and resources.
- Assisted patients with Covid-19 screening and testing requirements
- Ensured cleanliness and organization of reception area to create a welcoming environment for patients.
- Executed data entry, filing, and record-keeping tasks with precision to maintain accurate patient records.
Caregiver
Rhoda Goldman Plaza
San Francisco
08.2021 - 02.2023
- Administered medications according to physician instructions and care plans.
- Monitored and reported changes in resident health and behavior, facilitating timely interventions and support.
- Assisted residents with daily living activities and personal care needs, enhancing their comfort and well-being.
- Documented resident progress and health status changes, ensuring accurate communication for effective care planning.
Education
High School Diploma -
George Washington High School
San Francisco, CA06-2020
Skills
- HIPAA Compliance
- Customer Service and Communication
- Clerical & Administrative Support
- Calendar management
- Time management
- Data entry
- Organization and Multitasking
- Phone and Email Communication
Timeline
Family Caregiver & Household Manager
Self-Employed
02.2023 - Current
Front Desk Agent
West Oakland Health Center
02.2022 - 02.2023
Caregiver
Rhoda Goldman Plaza
08.2021 - 02.2023
High School Diploma -
George Washington High School