Summary
Overview
Work History
Education
Skills
language
Timeline
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Maryna Svinukhova

Maryna Svinukhova

Montreal East

Summary

Organized and experienced candidate successful at managing multitasking with a positive attitude. Responsible, punctual and productive professional when working with no supervision.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Uniprix Sante Pharmacie
05.2023 - Current
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Established administrative work procedures to track staff's daily tasks.
  • Supported office staff and operational requirements with administrative tasks.
  • Organized paperwork such as charts and reports for office and patient needs.

Business Support /Sales Coordinator

Big Money University
11.2019 - 02.2022
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Compiled client profiles and entered information into operating system.
  • Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
  • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
  • Monitoring the work quality of the Sales Executives.


Shop Supervisor

Chalhoub group
03.2015 - 12.2018
  • Supervised retail team training and orientation processes
  • Managed inventory in coordination with purchasing and receiving department
  • Responded to guest queries and complaints in a prompt and professional manner
  • Prepared and submitted sales and business analysis reports to management on a regular basis
  • Trained staff and interns on company policy and product details
  • Training and developing the staff in the store
  • Merchandising and point of sale
  • Dealing with stock and deliveries

Education

Bachelor of Finance - Finance

University of Management
Ukraine
06.2011

Skills

  • Leadership skills
  • Effectively communicating
  • Goal orientation
  • Financial Calculation and Financial Reports
  • Proactive and Self-Motivated
  • Staff Management
  • Customer Relationship Development
  • Time Management

language

English - advance 

French - B2 (Quebec French Learning Program)

Ukrainian, Russian - native 


Timeline

Administrative Assistant

Uniprix Sante Pharmacie
05.2023 - Current

Business Support /Sales Coordinator

Big Money University
11.2019 - 02.2022

Shop Supervisor

Chalhoub group
03.2015 - 12.2018

Bachelor of Finance - Finance

University of Management

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Maryna Svinukhova