MARYNA DEINEKA
Vernon
Summary
Personable and highly organized, with natural ability to manage administrative tasks efficiently and with great attention to detail. Possesses strong skills in office software and document management, coupled with solid understanding of scheduling and customer service.
Overview
3
3
years of professional experience
Work History
Cook
Natures Fare Market
06.2023 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Customer Service Representative
Mobil Gas Station
04.2023 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Restaurant Hostess
Cora Breakfast And Lunch
04.2023 - 06.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Food Service Associate
Tim Hortons
12.2022 - 04.2023
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained a clean and organized work environment for optimal food prep efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Enhanced customer satisfaction by providing timely and efficient food service.
Front Desk Receptionist
Super 8 By Wyndham
06.2022 - 12.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
BBA - Business, Trade and Exchange Activities
Sumy State University
01.2020
Skills
- Excellent customer service
- Interpersonal skills
- Proficient in Microsoft Office Suite
- General understanding of safety and security procedures
- Reliable
- Adaptable
- Able to multitask
Languages
English
Ukrainian
Polish
Timeline
Cook
Natures Fare Market
06.2023 - Current
Customer Service Representative
Mobil Gas Station
04.2023 - 08.2023
Restaurant Hostess
Cora Breakfast And Lunch
04.2023 - 06.2023
Food Service Associate
Tim Hortons
12.2022 - 04.2023
Front Desk Receptionist
Super 8 By Wyndham
06.2022 - 12.2022
BBA - Business, Trade and Exchange Activities
Sumy State University
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