Marylou Cerda
Hacienda Heights
Summary
Committed School Operations Manager at ICEF Public Schools with a proven track record in operations management. Enhanced safety procedures and streamlined inventory processes, ensuring compliance and efficiency. Skilled in problem-solving and customer service, fostering a productive environment while resolving conflicts and improving staff performance.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
19
19
years of professional experience
Work History
School Operations Manager
ICEF Public Schools
07.2006 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved customer problems and complaints.
Education
Medical Assistant - Medical Assistant
United Education Institute
Huntington Park, CA10-1997
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Staff management
- Inventory management
- Health and safety compliance
- Invoice processing
- Incidents management
Languages
Spanish
Limited Working
Timeline
School Operations Manager
ICEF Public Schools
07.2006 - Current
Medical Assistant - Medical Assistant
United Education Institute
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