MARYLOU BOILY
Squamish,BC
Summary
Reliable and people-focused professional with over 3 years of experience managing high-responsibility roles with care efficiency, and adaptability. Skilled in communication, organization, and creating positive experiences with others, whether one-on-one or in fast-paced environments. Known for a strong work ethic and a genuine passion for connecting with people. Ready to bring energy, professionalism, and a growth mindset to a new opportunity.
Overview
9
9
years of professional experience
Work History
Child Caregiver
Private Families
04.2022 - 12.2024
- Ensured child safety through diligent supervision and adherence to established protocols.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Encouraged children's emotional and social development.
- Assisted in potty training and toilet hygiene.
Social work technician
Child protection services
01.2020 - 01.2022
- Helped develop effective care plans advocated for needs of each client with outside agencies and care professionals.
- Coordinated referrals to community services to help clients obtain needed support.
- Supervising and facilitating visits between children in care and their birth parents or grandparents
- Supervising the child’s care in the home or protecting the child through removal from the family and placement with relatives, a foster family or specialized residential resources
- Providing psychosocial assessment reports and formulating case plans
Customer Service Associate
Simons
01.2019 - 01.2020
- Provide troubleshooting and technical assistance to customers
- Assess the customer’s needs and translation into solutions
- Coordinate with customers to resolve any billing inquiries
- Act as the first point of contact for customers seeking help with products
Produce Clerk
IGA convivio
01.2016 - 01.2018
- Smile and greet customers as they walk into the store
- Prepare products for display, including culling, tying, tagging and more
- Restocking shelves following the first-in, first out method to ensure product freshness
- Following all food safety procedures, which includes completing temperature checks
- Follow all Health & Safety procedures to maintain a safe working environment
Education
Social work program - Social Work
Cegep of Sainte-Foy
Québec, QC01.2018
High school Diploma -
École Secondaire De Neufchâtel
Québec, QC06-2015
English immersion - undefined
Explore – Second Language Bursary Program
Victoria, British-Columbia01.2015
Skills
- Teamwork
- Adaptability and flexibility
- Problem-solving
- Attention to detail
- Reliability
- Empathy development
- Customer service
- Understanding customer needs
- Multitasking and organization
LANGUAGE
English
Professional Working
French
Native or Bilingual
Timeline
Child Caregiver
Private Families
04.2022 - 12.2024
Social work technician
Child protection services
01.2020 - 01.2022
Customer Service Associate
Simons
01.2019 - 01.2020
Produce Clerk
IGA convivio
01.2016 - 01.2018
English immersion - undefined
Explore – Second Language Bursary Program
Social work program - Social Work
Cegep of Sainte-Foy
High school Diploma -
École Secondaire De Neufchâtel
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