Summary
Overview
Work History
Education
Skills
Training
References
Volunteer Experience
Timeline
Generic

MARYL ARCENO

Calgary,Canada

Summary

Dynamic professional with proven success at Hull Services in crisis intervention and conflict resolution. Expertise in fostering community engagement and ensuring youth welfare through strong leadership and logistics skills. Focused on enhancing safety and well-being via proactive measures and effective communication strategies.

Overview

7
7
years of professional experience

Work History

Overnight Youth Counsellor

Hull Services
01.2023 - Current
  • Attend to the health and welfare of the children.
  • Applies practices essential to the care, nurturance, and supervision of youth.
  • Record observations and signification information in appropriate reporting formats.
  • Ensure effective follow-through of specific interventions and strategies for each child per directives.
  • Routinely conducted rounds throughout the night and increased supervision via concerns of self-harm, suicide, and medical issues.

Security Guard

Deerfoot Inn & Casino
Calgary, Canada
01.2021 - 01.2023
  • Enforcing laws and regulations related to trespassing and the Alberta Gaming, Liquor, and Cannabis Commission.
  • An Authoritarian figure capable of deterrence.
  • Checking Valid Identification of customers and bag-checking security procedures.
  • Informing police of criminal incidents through police and accident reports.
  • Recognizing potential threats and taking steps to mitigate them.
  • De-escalation of high-intensity situations, Mediates conflict.

Sales Associate

Deerfoot City Dollarama
Calgary, Canada
01.2018 - 01.2021
  • Assist in the management of inventory, including receiving and stocking merchandise.
  • Drive sales through the engagement of customers, suggestive selling, and product knowledge sharing.
  • Process payments by totaling purchases, cheques, cash, debit, and credit cards.

Education

Security License -

PROSERVE
08.2026

Advance First Aid CPR AED -

01.2025

Theraprautic Crisis Intervention -

09.2024

Bachelor of Arts - Criminal Justice

Mount Royal University
Calgary, AB
06-2024

Highschool Diploma -

Bishop McNally Highschool
Calgary, AB
01.2018

Skills

  • Adaptability and quick learning
  • Customer focus
  • Community engagement
  • Self-management skills
  • Logistics expertise
  • Technical proficiency
  • Leadership abilities
  • Crisis management
  • Risk analysis
  • Team collaboration
  • Administration and management
  • Crisis intervention
  • Conflict resolution

Training

  • Security License, 01/01/21, 12/31/26
  • PROSERVE, 08/01/21, 08/31/26
  • PROTECT, 08/01/21, 08/31/26
  • DEAL US PHASE 1&2, 01/01/21, 12/31/26
  • Advance First Aid CPR AED, 01/01/23, 12/31/25
  • Therapeutic Crisis Intervention, 09/01/23, 09/30/24

References

References available upon request

Volunteer Experience

  • Outdoor Games Volunteer, Southwood Care Outdoor Games, Calgary, AB, 01/01/17, 12/31/18, Set up competitions and tournaments for outdoor games., Proactively participated and contributed to community service efforts., Received and processed cash and credit payments for snacks and meal purchases.
  • Senior Care Assistant, Linkages Society of Alberta, Calgary, AB, 01/01/17, 12/31/18, Sat with patients in need of companionship and emotional support., Kept facilities organized, clean, and well-maintained to best meet program needs., Coordinated and followed up on maintenance requests for residents.
  • Festival Volunteer, Park 96 Summer Festival, Calgary, AB, 01/01/17, 12/31/18, Educated residents and families about available services and resources., Improved operations by assisting with various entry-level tasks, saving valuable time for busy staff., Processed customer payments using cash, checks, credit, and debit cards and returned proper bills and coins.
  • Speak Out & Act Event Volunteer, The Genesis Centre, Calgary, AB, 01/01/17, 12/31/19, Greeted office visitors, provided information, and directed appropriate personnel to maximize team efficiency., Consistently put customers first by handling needs with a sense of urgency and compassion.

Timeline

Overnight Youth Counsellor

Hull Services
01.2023 - Current

Security Guard

Deerfoot Inn & Casino
01.2021 - 01.2023

Sales Associate

Deerfoot City Dollarama
01.2018 - 01.2021

Security License -

PROSERVE

Advance First Aid CPR AED -

Theraprautic Crisis Intervention -

Bachelor of Arts - Criminal Justice

Mount Royal University

Highschool Diploma -

Bishop McNally Highschool
MARYL ARCENO