Summary

Overview

Work History

Education

Skills

Languages

Timeline

Maryka Donnelly

Brampton,ON

Summary

Objectives ; To secure a position as Massage therapist

Overview

14

14

years of professional experience

Work History

Senor therapist

01.2017

Massage Therapist

Royalton Resort

01.2021 - 01.2023

Massage Therapist

Sandals la Toc Regency Spa And Beach

06.2021 - 07.2021

Massage Therapist

Mystique Royalton

10.2008 - 01.2021

Massage therapist

Royalton Resort

01.2017 - 01.2020

Spa ambassador

01.2016 - 01.2017

Massage therapist

The Body Holiday Lesport

01.2010 - 01.2016

Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Provided clear, concise instructions to clients to prepare for massage services.
Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
Researched new techniques to stay up to date with trends and developments in massage therapy industry.
Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Evaluated client conditions to recommend appropriate massage therapy methods.
Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
Addressed specific client concerns through targeted therapeutic massage interventions.
Maintained client treatment records and designed long-term care programs for return customers.
Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
Boosted repeat business through outstanding customer service and personalized massage experiences.
Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
Received consistent positive feedback from clients after implementing new stretching techniques into massage sessions.
Educated clients on benefits of massage and recommended home care techniques.

Education

Graduate Certificate - Manicure And Pedicure

The National Research And Development Institute

Saint Lucia

12.2020

Graduate Certificate - Introduction of Computer

National Research And Development Foundation Insti

Saint Lucia

04.2017

Diploma - Holistic Massage, information technology

Castries Comprehensive Secondary School

Skills

Great communication skills, can be a team player ,work
Professionally when under pressure, Specialize in sales, great
Customers service, computer literate, bamboo fusion, full body
Bamboo massage bamboo chair massage ,Facial Therapy, Seated

Massage, Hot Stone Massage, Deep tissue
Massage,Hydrotherapy,Prental Massage,Hand&Foot Massage
Body Scrubs/Body Wrap, manicure & Pedicure, Product
Knowledge & sales recommendation

Languages

English

Professional Working

Timeline

Massage Therapist

Sandals la Toc Regency Spa And Beach

06.2021 - 07.2021

Massage Therapist

Royalton Resort

01.2021 - 01.2023

Senor therapist

01.2017

Massage therapist

Royalton Resort

01.2017 - 01.2020

Spa ambassador

01.2016 - 01.2017

Massage therapist

The Body Holiday Lesport

01.2010 - 01.2016

Massage Therapist

Mystique Royalton

10.2008 - 01.2021

Diploma - Holistic Massage, information technology

Castries Comprehensive Secondary School

Graduate Certificate - Manicure And Pedicure

The National Research And Development Institute

Graduate Certificate - Introduction of Computer

National Research And Development Foundation Insti