MARY JULIET NYOMBI NAKAYIZA
North York,Canada
Summary
I seek a challenging and fulfilling Administrative Assistant role in a reputable organization. I have over 15 years of experience in public administration and management, and possess strong leadership, problem-solving, communication, teamwork, and organizational skills. I am also knowledgeable in policy and budgeting procedures. I am excited to apply my skills and experience to contribute to the company's success and enhance my professional growth and development.
Overview
17
17
years of professional experience
Work History
Administrative Assistant – Trainee
G3 Technologies Inc.
07.2023 - 11.2023
- Coordinated travel, accommodation, and meeting arrangements for executive meetings at G3 Technologies, ensuring smooth operations and participant comfort
- Improved document organization at G3 Technologies by digitizing files and implementing a systematic retrieval approach using Microsoft Excel M365
- Applied experience from coordinating project meetings at Kyambogo University to support project meetings at G3 Technologies, including preparing agendas and recording minutes
- Organized internal workshops at G3 Technologies focused on strategic planning and team collaboration, enhancing the work environment
- Managed customer inquiries at G3 Technologies, addressing client concerns and providing information about services with a professional approach
- Participated in budget planning sessions at G3 Technologies, analyzing financial data and contributing to cost-effective strategies
- Enhanced record-keeping processes at G3 Technologies by implementing a digital filing system, reducing errors, and improving information accessibility.
Assistant Registrar
Kyambogo University, Examinations Division
01.2016 - 06.2023
- Managed travel, accommodation, and welfare for external examiners at Kyambogo University, ensuring their timely arrival and a smooth examination process
- Handled sensitive examination matters discreetly at council and board meetings, maintaining confidentiality and fostering professional dialogue
- Organized a digital filing system that reduced document retrieval time by 20%, enabling faster access to important information
- Led a team in verifying and certifying academic transcripts, ensuring accuracy and enhancing the credibility of the university’s records
- Coordinated the central examination marking for grade III teachers, improving efficiency and accuracy by 15%
- Organized meetings, drafted agendas, and managed status reports for special events, ensuring smooth execution and recognizing academic achievements
- Directed and trained support staff in the Examinations Division, improving team efficiency and streamlining the examination process.
Research Volunteer
Straight Talk Foundation Uganda
04.2016 - 01.2018
- Revised evaluation tools for reproductive health projects, improving accuracy by 25% and providing valuable insights for program enhancement
- Created detailed work plans for project activities and timelines, leading to a 30% improvement in meeting deadlines
- Collected survey data and conducted refresher training for research assistants, improving their data collection skills and proficiency with monitoring tools.
Administrative Assistant
Kyambogo University - Examinations Division
01.2016 - 01.2018
- Oversaw academic program reviews to ensure university standards were met, leading to improved program quality
- Maintained accurate records of approved examination results, ensuring data integrity and aiding in the efficient generation of student transcripts
- Supervised the marking of central examinations for grade III teachers, enhancing grading accuracy and consistency
- Assisted in developing and implementing curriculum materials, aligning examination content with curriculum objectives
- Processed legal documents, including disciplinary letters, ensuring procedural adherence and promoting fairness
- Coordinated projects with internal and external stakeholders, facilitating effective communication and collaboration
- Prepared and composed documents, summaries, and reports, providing stakeholders with accurate and timely information
- Managed confidential and sensitive issues as a liaison for the Examinations Division, ensuring smooth issue resolution.
Administrative Assistant
Directorate of Planning and Development, Kyambogo University
01.2007 - 01.2016
- Managed project meetings for the African Development Bank on infrastructure and staff development, enhancing communication and successful project outcomes
- Organized and led departmental planning sessions, increasing staff participation by 25% and fostering strategic collaboration
- Developed detailed work plans for university departments, aligning with strategic goals and facilitating effective resource allocation
- Contributed to budgeting and planning workshops, aiding in the creation of well-structured budgets and strategic plans
- Delivered exceptional customer service for planning and development projects, improving stakeholder satisfaction and program responsiveness
- Oversaw workflow within the Directorate, boosting productivity and ensuring timely completion of tasks
- Acted as a liaison between Directorate staff, elected officials, and the public, enhancing communication and transparency
- Compiled and processed documents and reports, providing accurate information for informed decision-making.
Education
Master of Arts Public Administration & Management -
Makerere University
Kampala, Uganda01.2010
Bachelor of Arts with Education - History, Geography -
Makerere University
Kampala, Uganda01.1999
Skills
- Soft skills
- Hard Skills
- Organizational Skills
- Computer Skills
- Problem-Solving
- Report Writing Skills
- Communication Skills
- Strategic Planning
- Conflict Resolution
- Budget Management
- Leadership skills
- Public Administration
- Customer Service Skills
- Policy Analysis
- Teamwork
- Skill Development
- Adaptability
- Analytical Skills
Volunteer Experience
YMCA Greater Toronto, Training Facilitator, 10/2023, 12/2023, Toronto, Canada
Training
- Customer Service Excellence Certificate, Ontario Tourism Education Corporation, 2024, Toronto, ON
- Canadian Workplace Essentials, Ontario Tourism Education Corporation, 2024, Toronto, ON
Languages
English
Full Professional
Timeline
Administrative Assistant – Trainee
G3 Technologies Inc.
07.2023 - 11.2023
Research Volunteer
Straight Talk Foundation Uganda
04.2016 - 01.2018
Assistant Registrar
Kyambogo University, Examinations Division
01.2016 - 06.2023
Administrative Assistant
Kyambogo University - Examinations Division
01.2016 - 01.2018
Administrative Assistant
Directorate of Planning and Development, Kyambogo University
01.2007 - 01.2016
Master of Arts Public Administration & Management -
Makerere University
Bachelor of Arts with Education - History, Geography -
Makerere University
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