Mary Joyce Avergonzado

Scarborough,ON

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

years of professional experience

Work History

Environmental Services Housekeeper

Sunnybrook Health Sciences Centre

09.2023 - Current

Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
Provided exceptional customer service while addressing concerns or requests from facility occupants in a professional manner.

Retail Sales Associate Cashier

Champs Sporting Goods

08.2020 - Current

Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
Supported visual merchandising efforts by maintaining attractive displays and keeping the sales floor wellstocked.

Crew Member

McDonald's

06.2019 - 11.2020

Improved customer satisfaction by providing friendly and efficient service at the register.
Contributed to increased sales by upselling menu items and promoting special offers.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Education

Bachelor in Commerce - Global Management Studies

Toronto Metropolitan University

350 Victoria St, Toronto

07.2027

Skills

Customer Service
POS System Operations
Team Development

Social Media Management
Social Media Platforms
Team Collaboration

Accomplishments

McDonald's Employee of the Month; August 2020
WHMIS Certified
First Aid and CPR certified

Timeline