Mary Joy Moreno
North Vancouver,Canada
Summary
Organized and dependable professional with experience in retail, HR, and bookkeeping. Skilled in customer service, team collaboration, recruitment, and financial record-keeping. Strong communicator focusing on accuracy, efficiency, and supporting business success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Member (Bakery Department)
Whole Foods Market
North Vancouver, Canada
03.2024 - Current
- Performs opening, mid, and closing duties as assigned.
- Prepared and served hot or cold beverages.
- Prepare cookies, and bake.
- Operated cash registers to process customer payments.
- Ensure cases and shelves are clean, and well-stocked.
- Monitors product quality, freshness, and ensures proper product rotation.
- Completes spoilage, sampling, temperature, and sweep logs required.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Developed positive customer relationships through friendly greeting and excellent service.
- Performs other duties as assigned by store, regional, or national leadership.
HR Associate
Sacred Heart Savings Cooperative
Galimuyod, Philippines
02.2020 - 10.2023
- Prepares payroll for 21 branches and other businesses in the HR Max System.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance to new hires throughout the interviewing and hiring process.
- Screened applicant resumes, and coordinated both phone and in-person interviews.
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Administered compensation and benefits mandated by the government.
- Monitored the attendance of almost 700 employees and their performance to verify punctuality and absences, addressing issues according to company policies and procedures.
- Answered and redirected incoming phone calls for the office.
- Updated HR databases with employee changes in position, salary, and personal information.
- Supported the performance review process by collecting and summarizing employee evaluations.
Coop Assurance Officer
Sacred Heart Savings Cooperative
Galimuyod, Philippines
10.2018 - 01.2020
- Market insurance products to the members, and prospective members, of the cooperative.
- Consolidated insurance monthly reports from twenty-one branches of the cooperative.
- Perform other clerical jobs.
Bookkeeper
Sacred Heart Savings Cooperative
Ilocos Sur, Philippines
05.2015 - 09.2018
- Reported financial data and updated financial records in ledgers and journals.
- Completed payroll for employees, and maintained detailed records of procedures.
- Maintained and processed cash vouchers, deposits, and general journals.
- Used knowledge of local laws to comply with reporting requirements.
- Reconciled and corrected issues with financial records.
- Handled day-to-day accounting processes to drive financial accuracy.
- Perform other clerical jobs.
Education
Post Graduate Diploma - Business Management
Vancouver Community College
Downtown Vancouver08.2025
Bachelor of Science - Business Administration
Saint Louis College
San Fernando City, La Union, Philippines01.2014
Skills
- Bookkeeping
- Customer service
- Team collaboration
- Reliability
- Food safety
- Microsoft Office
- HR Functions
- Area and facility cleaning
- Positive attitude
- Workplace safety
- Adaptability and flexibility
Certification
- Certified Human Resource Associate- Philippines
- Food Handler Essentials Course
- Certified in Standard First Aid & CPR/AED Level C
References
- Myra Buquing, Team Leader-Support Team, 1 (604) 781 5571
- Paul John Ramos, HR Associate, +639175877746
- Anna Tamayo, Team Leader- Bakery Dept., anna.tamayo@wholefoods.com
Timeline
Team Member (Bakery Department)
Whole Foods Market
03.2024 - Current
HR Associate
Sacred Heart Savings Cooperative
02.2020 - 10.2023
Coop Assurance Officer
Sacred Heart Savings Cooperative
10.2018 - 01.2020
Bookkeeper
Sacred Heart Savings Cooperative
05.2015 - 09.2018
Post Graduate Diploma - Business Management
Vancouver Community College
Bachelor of Science - Business Administration
Saint Louis College
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