Mary Jo Clifford
Glendora
Summary
Dynamic and results-driven professional with extensive experience in customer service at MAC, SBE, Spaghetti Eddie’s and Drybar. Proven ability to excel in high-pressure environments while showcasing strong multitasking and team collaboration.
Overview
2014
2014
years of professional experience
Work History
Server
Spaghetti Eddie’s
2014 - 2016
- Provided exceptional customer service by efficiently taking orders and addressing guest inquiries.
- Managed multiple tables simultaneously, ensuring prompt service and attention to detail.
- Collaborated with kitchen staff to facilitate timely food preparation and delivery.
Server/ VIP Host
SBE
01.2012 - 01.2014
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Assistant Manager
Drybar
01.2010 - 01.2012
- Supported daily operations by coordinating team schedules and managing workflow efficiency.
- Assisted in staff training and development to enhance service quality and customer satisfaction.
- Monitored inventory levels, ensuring product availability for seamless service delivery.
Make up Artist
MAC Cosmetics
01.2006 - 2010
- Assisted clients with makeup application and product selection to enhance overall appearance.
- Learned techniques for applying various makeup styles, including natural, glam, and special effects.
- Maintained cleanliness and organization of workspace and tools to ensure safety standards.
- Developed knowledge of skin types and color theory to provide personalized recommendations.
Education
Masters in Digital Education
Azusa Pacific University
Azusa, CA05.2014
Bachelors in Science Child Development
California State University, Fullerton
Fullerton, CA05.2010
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Timeline
Server/ VIP Host
SBE
01.2012 - 01.2014
Assistant Manager
Drybar
01.2010 - 01.2012
Make up Artist
MAC Cosmetics
01.2006 - 2010
Server
Spaghetti Eddie’s
2014 - 2016
Masters in Digital Education
Azusa Pacific University
Bachelors in Science Child Development
California State University, Fullerton