Mary Jane Thompson
Reseda
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Program Leader
Abode Communities
05.2023 - 11.2023
- Observed and assessed classroom activities to verify conformity with quality standards.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Stayed current on guidelines to maintain compliant program operations.
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Maintained high-quality childcare standards based on developmentally appropriate practices.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Provided outstanding coaching to a team of at least 15 students, which boosted department marketing
Student Tutor
Magnolia Science Academy 5
05.2017 - 06.2017
- Provided academic assistance to students with subject-specific problems and questions to improve student academic achievement.
- Employed enthusiastic and caring approach to reach and motivate students.
- Provided homework assistance using specific curriculum and materials.
- Developed student confidence through positive reinforcement strategies.
- Applied different teaching techniques to improve student grades, build test skills, and foster classroom confidence.
- Developed specific time management initiatives to help students develop study skills and efficiency.
Shift Lead
Jamba Juice
05.2021 - 05.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on tasks to meet business and customer needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Inventoried materials on a weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Completed cash and credit card transactions accurately using POS software.
- Prepared shift summary reports for the supervisor and communicated regularly on goals and progress.
Marketer
Center For Family Health And Education
06.2018 - 08.2018
- Completed outreach to build sales pipeline.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Provided information about available products and services, membership details, and purchase advantages.
Education
No Degree - Psychology
California State University - Northridge
07.2027
High School Diploma -
Magnolia Science Academy 5
06.2022
Skills
- Disciplinary Measures
- Activity Planning
- Safety Assurance
- Program and Classroom Management
- Issue Resolution
- Staff Training
- Cash Handling
- Team Leadership
- Verbal and Written Communication
Timeline
Program Leader
Abode Communities
05.2023 - 11.2023
Shift Lead
Jamba Juice
05.2021 - 05.2023
Marketer
Center For Family Health And Education
06.2018 - 08.2018
Student Tutor
Magnolia Science Academy 5
05.2017 - 06.2017
No Degree - Psychology
California State University - Northridge
High School Diploma -
Magnolia Science Academy 5
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