Mary Jane Pelonia
Fort McMurray,AB
Summary
Dynamic professional with a proven track record at Cougar Fuels Ltd., adept in prioritization and scheduling, and excelling in client relationship management. Leveraged accurate data entry and effective driver communication to enhance dispatch efficiency significantly. Demonstrates a unique blend of hard and soft skills, ensuring operational excellence and superior service delivery.
Overview
11
11
years of professional experience
Work History
Dispatcher
Cougar Fuels Ltd.
Fort McMurray, Alberta
03.2022 - 01.2025
- Handled numerous phone calls, maintaining precise data entry.
- Engaged with team members to enhance dispatch efficiency.
- Managed coordination of driver schedules, optimized routes, and monitored fleet activities.
- Matched shipping documents with bills of lading to confirm accuracy.
- Supplied shipping information and updates.
- Collaborated with clients and supervisory staff to resolve inquiries.
Cashier/Store Associate
Cougar Fuels Ltd.
Fort McMurray, Alberta
03.2014 - 02.2022
- Verified cash drawer balances at the start of each shift to confirm accuracy.
- Recorded and handled credit card, cash, and check payments with precision.
- Responded to customer inquiries efficiently.
- Checked compliance with age regulations for alcohol and tobacco sales.
- Reconciled daily sales using a computerized POS system.
Cashier Part Timer
Sobeys
Fort McMurray, Alberta
02.2017 - 10.2018
- Ensured neat and efficient workspace operations.
- Operated point-of-sale system for precise merchandise scanning.
- Processed payments via credit card, cash, and check with accuracy.
Cleaner
C. Stringer-Deschenes Cleaning Services
Fort McMurray, Alberta
08.2014 - 11.2015
- Performed sweeping and mopping of floors.
- Sanitized high-touch surfaces including doorknobs, light switches, and telephones.
- Sanitized restroom facilities, covering toilets, sinks, countertops, mirrors, and floors.
- Coordinated and arranged tasks to meet service objectives promptly.
Education
Bachelor of Science in Agribusiness -
Bicol University College of Agriculture & Forestry
Philippines03-2006
Skills
- Effective Driver Communication
- Prioritization and Scheduling
- Effective Multitasking
- Dispatching field personnel
- Accurate Data Entry
- Order Fulfillment
- Efficient Dispatching Procedures
- Client Relationship Management
Timeline
Dispatcher
Cougar Fuels Ltd.
03.2022 - 01.2025
Cashier Part Timer
Sobeys
02.2017 - 10.2018
Cleaner
C. Stringer-Deschenes Cleaning Services
08.2014 - 11.2015
Cashier/Store Associate
Cougar Fuels Ltd.
03.2014 - 02.2022
Bachelor of Science in Agribusiness -
Bicol University College of Agriculture & Forestry
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