Mary Jane Dela Rosa
Niagara Falls,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Medical Team Lead
Crawford & Company
05.2022 - 08.2023
- Responsible for giving assistance in coordinating and monitoring daily workflow activities of assigned clinical team.
Clinical Program Nurse I
Crawford & Company
08.2020 - 04.2022
- Processes inpatient and/or surgical bills by adhering to the given standard operating procedures (SOP) and turnaround time to complete the task.
Team Lead
EDJ Source
09.2018 - 01.2020
- Handled DO Chase Campaign, Trial Adjudication Campaign, Insurance Transfer Campaign, and Sales Campaign
Workers Compensation
Shearwater Heath Inc
01.2018 - 06.2018
- Summarized the records thatwas provided by the doctorand provide the correct guidelines per jurisdiction for worker’s compensation.
Team Lead
Arriva Medical Philippines
09.2014 - 12.2017
- Monitors campaign and notify upper management of any system issues which would impact the team’s ability to process work and meet production goal.
Subject Matter Expert
Arriva Medical Philippines
05.2013 - 08.2014
- Performs quality audits and assures that work output is in compliance with mandated regulations and corporate policies; informs team of any changes in policy and procedure and assure that proper training is made available to them
Physician Relationship Specialist
Arriva Medical Philippines
12.2012 - 05.2013
- Initiate outbound calls to physician’s offices; superior communication skills used to obtain prescription from doctors, high level accuracy in data entry and used of call center technology, all while maintaininga high levelof professionalism with a positive, outgoing attitude
Document Management Specialist
NationsHealth Inc
10.2011 - 11.2012
- Initiate outbound calls to physician’s offices; superior communication skills used to obtain prescription from doctors, high level accuracy in data entry and used of call center technology, all while maintaining a high level of professionalism with a positive, outgoing attitude
Education
Associate of Applied Science - Palliative Care-Multidisciplinary
Niagara College
Welland, ON04.2024
Bachelor of Science - Nursing
Far Eastern University
Philippines05.2011
Skills
- Good team member
- Hard working, highly motivated with a strong desire to learn and contribute with the success of the institution
- Computer literate
- Assertive, flexible and willing to accept constructive criticism
Timeline
Medical Team Lead
Crawford & Company
05.2022 - 08.2023
Clinical Program Nurse I
Crawford & Company
08.2020 - 04.2022
Team Lead
EDJ Source
09.2018 - 01.2020
Workers Compensation
Shearwater Heath Inc
01.2018 - 06.2018
Team Lead
Arriva Medical Philippines
09.2014 - 12.2017
Subject Matter Expert
Arriva Medical Philippines
05.2013 - 08.2014
Physician Relationship Specialist
Arriva Medical Philippines
12.2012 - 05.2013
Document Management Specialist
NationsHealth Inc
10.2011 - 11.2012
Associate of Applied Science - Palliative Care-Multidisciplinary
Niagara College
Bachelor of Science - Nursing
Far Eastern University
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