Mary Jane Dela Rosa
Niagara Falls,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Medical Team Lead
Crawford & Company
Philippines
05.2022 - 08.2023
- Responsible for giving assistance in coordinating and monitoring daily workflow activities of assigned clinical team.
Clinical Program Nurse I
Crawford & Company
Philippines
08.2020 - 04.2022
- Processes inpatient and/or surgical bills by adhering to the given standard operating procedures (SOP) and turnaround time to complete the task.
Team Lead
EDJ Source
09.2018 - 01.2020
- Handled DO Chase Campaign, Trial Adjudication Campaign, Insurance Transfer Campaign, and Sales Campaign
Workers Compensation
Shearwater Heath Inc
Philippines
01.2018 - 06.2018
- Summarized the records thatwas provided by the doctorand provide the correct guidelines per jurisdiction for worker’s compensation.
Team Lead
Arriva Medical Philippines
Philippines
09.2014 - 12.2017
- Monitors campaign and notify upper management of any system issues which would impact the team’s ability to process work and meet production goal.
Subject Matter Expert
Arriva Medical Philippines
Philippines
05.2013 - 08.2014
- Performs quality audits and assures that work output is in compliance with mandated regulations and corporate policies; informs team of any changes in policy and procedure and assure that proper training is made available to them
Physician Relationship Specialist
Arriva Medical Philippines
Philippines
12.2012 - 05.2013
- Initiate outbound calls to physician’s offices; superior communication skills used to obtain prescription from doctors, high level accuracy in data entry and used of call center technology, all while maintaininga high levelof professionalism with a positive, outgoing attitude
Document Management Specialist
NationsHealth Inc
Philippines
10.2011 - 11.2012
- Initiate outbound calls to physician’s offices; superior communication skills used to obtain prescription from doctors, high level accuracy in data entry and used of call center technology, all while maintaining a high level of professionalism with a positive, outgoing attitude
Education
Associate of Applied Science - Palliative Care-Multidisciplinary
Niagara College
Welland, ON04.2024
Bachelor of Science - Nursing
Far Eastern University
Philippines05.2011
Skills
- Good team member
- Hard working, highly motivated with a strong desire to learn and contribute with the success of the institution
- Computer literate
- Assertive, flexible and willing to accept constructive criticism
Timeline
Medical Team Lead
Crawford & Company
05.2022 - 08.2023
Clinical Program Nurse I
Crawford & Company
08.2020 - 04.2022
Team Lead
EDJ Source
09.2018 - 01.2020
Workers Compensation
Shearwater Heath Inc
01.2018 - 06.2018
Team Lead
Arriva Medical Philippines
09.2014 - 12.2017
Subject Matter Expert
Arriva Medical Philippines
05.2013 - 08.2014
Physician Relationship Specialist
Arriva Medical Philippines
12.2012 - 05.2013
Document Management Specialist
NationsHealth Inc
10.2011 - 11.2012
Associate of Applied Science - Palliative Care-Multidisciplinary
Niagara College
Bachelor of Science - Nursing
Far Eastern University