Mary jane Castel

• Led team in daily operations, ensuring efficient workflow and high-quality service delivery.
• Mentored staff on customer service best practices, enhancing team performance and satisfaction ratings.
• Led a team in the establishment of a new store.
• Monitored inventory levels, coordinating with suppliers to maintain adequate stock and minimize waste.

• Designed and presented a variety of cocktails and drinks to elevate guest satisfaction
• Managed bar operations independently during opening and closing shifts.
• Ensured swift meal preparation with a focus on cleanliness.
• Recognized and responded to customers' fullness by halting service.

• Created and served assorted cocktails, achieving customer delight.
• Maintain cleanliness of bar area, adhering to health and safety standards.
• Maintained bar readiness through adherence to established protocols.
• Monitor customer feedback to refine drink offerings and improve service delivery.

• Assisted customers in selecting products, providing excellent service and support.
• Executed transactions with precision using point-of-sale systems to maintain efficiency.
• Monitored inventory levels, restocked supplies, and organized merchandise displays.
• Maintained clean and orderly work station.

Trained new employees to enhance team performance.

Monitored facility cleanliness and ensured proper sanitation with PPE.

Managed meal preparation and service.