MARY JANE CALICA
Vancouver,Canada
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Food Server
Amica Senior Lifestyle
2023.12 - Current
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
Housekeeping Room Attendant
Cambie Hostel
2023.04 - Current
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Responded to requests from patrons for linens and toiletries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Aided manager in developing and executing of new cleaning procedures and protocols to improve cleaning process.
Administrative Assistant
Armed Forces of the Philippines
2017.07 - 2022.12
- Answered multiple phone calls, routing calls, delivering messages to staff and greeting visitors
- Executed record filing system to improve document organization and management
- Scheduled office meetings and client appointments for staffs
- Drafted, sorted and distributed office written communications and recorded incoming and outgoing military correspondence for further staff actions and records
- Interacted with clients, co-workers and newly assigned personnel within the organization
- Briefed new boss regarding the duties and responsibilities of the office and updated Command activities
- Generated reports and typed letters in word and prepared power point presentation.
Machine Operator
Microwave & Optical Semiconductors Taiwan Corporation LTD.
2008.12 - 2015.03
- Operated machine equipment safely with team of operators
- Complied with company safety rules and regulations
- Kept detailed production records and identified issues and problems during operations.
Primary School Teacher
Mother Theresa School
2000.06 - 2003.08
- Guided and helped students develop self-esteem and life skills by fostering healthy conflict resolution, critical thinking and communications
- Planned lessons, activities and trips to cover all required materials
- Established and enforced rules and behaviors to drive social development and maintain positive interaction.
Education
Master in Business Administration- Pursuing -
University Canada West
Vancouver, British ColumbiaBachelor of Elementary Education -
Western Mindanao State University
Zamboanga City, PhilippinesSkills
- Assertive
- Optimistic
- Dependable
- Problem Solver
- Customer Service
- Confidentiality and Data Protection
- Strong Organizational Skills
- Document and File Management
- Database and Client Management System
- Multitasking and Time Management
- Ease with Computer and Technology
- Scheduling
Languages
English
Full Professional
Timeline
Food Server
Amica Senior Lifestyle
2023.12 - Current
Housekeeping Room Attendant
Cambie Hostel
2023.04 - Current
Administrative Assistant
Armed Forces of the Philippines
2017.07 - 2022.12
Machine Operator
Microwave & Optical Semiconductors Taiwan Corporation LTD.
2008.12 - 2015.03
Primary School Teacher
Mother Theresa School
2000.06 - 2003.08
Master in Business Administration- Pursuing -
University Canada West
Bachelor of Elementary Education -
Western Mindanao State University
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