Mary Jane Agraan

IT Operations Consultant with over 7 years of experience in designing and implementing cloud solutions, managing IT infrastructure, and providing expert technical support. Skilled in network security, troubleshooting, and project management, with a strong focus on enhancing business processes and technology strategies. Passionate about leveraging analytical skills and innovative thinking to drive efficiency and security in IT operations.

Offered companionship and kindness. Performed light housekeeping tasks to maintain a clean and comfortable living environment. Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail. Enhanced client safety by closely monitoring health conditions and promptly addressing any concerns. Managed medications according to physician orders, ensuring proper administration and adhere to schedules.

Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike. Responded to customer requests for products, services, and company information.

Enhanced customer satisfaction by providing efficient and friendly service. Collaborated with team members to meet high standards of service during peak hours. Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations. Prepared food items accurately and quickly, adhering to strict food safety guidelines.