MARYJANE ADIM
Thorold,ON
Summary
Highly organized and resourceful professional with a strong legal and administrative background, over 9 years of experience supporting executive-level functions, and a solid foundation in international recruitment, hospitality, and client service. Proven ability to manage complex scheduling, handle confidential communications, knowledgeable at working across diverse cultural and institutional environments, with a commitment to excellence in service, discretion, and strategic planning.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Travel Consultant
CAA NIAGARA
St. Catharines, Ontario
04.2024 - Current
- Act as the primary liaison for clients, managing domestic and international travel needs, ensuring personalized and professional service.
- Prepared detailed itineraries and processed travel-related payments and reconciliations.
- Processed payments from customers using a variety of methods such as credit cards, cash or checks.
- Responded promptly to customer inquiries via phone, email or in-person contact.
- Provided support during pre-trip preparations such as visa applications.
- Conducted research on new destinations and attractions to expand product portfolio.
- Generated reports on sales performance metrics based on daily, weekly, monthly data analysis.
- Used successful consultative strategies to close new package sales.
- Processed credit and debit payments and handled confidential information with discretion.
- Reviewed team sales, itineraries and packages to verify compliance with travel regulations and internal policies.
- Used company tools and systems to complete requests.
Educational Recruitment Partner (Remote)
Applyboard Inc
Toronto, Ontario
11.2022 - Current
- Supported students' application processes to Canadian institutions through the ApplyBoard platform.
- Reviewed and interpreted admission guidelines, program eligibility, and immigration regulations.
- Managed a high volume of email communications, document verification, and follow-ups with educational partners.
- Maintained confidentiality in handling sensitive information and documents related to international admissions.
Educational Recruitment and Sales Manager
JAYDIM CONSULT
01.2017 - 12.2022
- Led administrative and client relations functions for education and immigration consulting services.
- Oversaw policy and compliance reviews, handled client documentation, tracked budget, and revenue.
- Coordinated international communications, events, and presentations, streamlined operations across multiple countries.
- Managed executive calendars, prepared briefing materials, and ensured efficient internal processes.
- Implemented process changes to streamline sales department workflow.
- Established relationships with key clients, while maintaining existing customer base.
- Executed strategic sales plans to expand customer base and revenue.
Education
Post Graduate Certificate - Hospitality And Tourism Management
Niagara College
Niagara-on-the-Lake, ON08-2023
Bachelors of Law(LL.B Hons) - Law
National Open University of Nigeria
08-2018
Bachelor of Arts - Cooperative Economics And Management
Institute of Management And Technology
Nigeria11-2014
Post Graduate Diploma - Immigration And Citizenship Law (In View)
Queen's University
KingstonSkills
- Executive-level administrative support
- Legal and policy interpretation
- Calendar and communication management
- Budgeting and financial tracking
- Travel and expense reconciliation
- International recruitment and partnerships
- Meeting and event coordination
- Confidential record handling
- Research and analytical thinking
- Workday, Microsoft Office, CRM tools
- Web content and database management
- Research and analytical thinking
- High-level stakeholder engagement
Certification
- Leadership and organisation
- Human Resource management
- Managing customer Expectation
- computer appreciation and utility
- Secretarial studies and office management
- customer Relationship
- International Relationship
- project management
- Microsoft word and Excel
Languages
English
Native/ Bilingual
Igbo
Full Professional
Volunteer Experience
- Niagara on the lake Ambassador
- The Alzheimer's society
- Ice wine festival
Timeline
Travel Consultant
CAA NIAGARA
04.2024 - Current
Educational Recruitment Partner (Remote)
Applyboard Inc
11.2022 - Current
Educational Recruitment and Sales Manager
JAYDIM CONSULT
01.2017 - 12.2022
Post Graduate Certificate - Hospitality And Tourism Management
Niagara College
Bachelors of Law(LL.B Hons) - Law
National Open University of Nigeria
Bachelor of Arts - Cooperative Economics And Management
Institute of Management And Technology
Post Graduate Diploma - Immigration And Citizenship Law (In View)
Queen's University
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