Mary Hamdan
Waterloo,ON
Summary
Caring and compassionate Student Nurse. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Owner
MH Beauty Bar
08.2018 - Current
- Manage day-to-day business operations.
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Helped clients achieve desired looks for daily wear and special events.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Created safe and inviting environment for customers by maintaining location organization and cleanliness.
Lead Advisor
The Mobile Shop
05.2012 - 01.2019
- Built and maintained relationships with clients to provide ongoing support.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Trained new and existing employees on customer service best practices to improve overall customer handling skills.
- Produced detailed reports outlining key issues and proposed solutions.
- Tracked and recorded department inventory of products.
- Managed and motivated employees to be productive and engaged in work.
Sales Representative
Virgin Mobile
10.2009 - 03.2012
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Used customer insights to develop innovative sales strategies to increase sales.
- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Activated both contract and pre-paid wireless phones customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
Education
Ontario College Diploma - Registered Practical Nursing
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12.2023
Skills
- Emergency Procedures
- Pain Management
- Patient Education
- Patient Monitoring
- Medication Administration
- Charting Medication Administration
- Suture Removal
- Nursing Assignments
- Monitoring Vital Signs
- Clear Patient Communication
Timeline
Owner
MH Beauty Bar
08.2018 - Current
Lead Advisor
The Mobile Shop
05.2012 - 01.2019
Sales Representative
Virgin Mobile
10.2009 - 03.2012
Ontario College Diploma - Registered Practical Nursing
Conestoga College Institute of Technology And Advanced Learning
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