Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Timeline
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Mary Guendoline Arellano

Calgary,AB

Summary

Strategic-minded sales professional with over 10 years of experience at leading multinational companies. Proven expertise in relationship building, evidence-based selling, and achieving business goals in competitive markets. Proficient in CRM systems like Salesforce and Veeva, with strong communication skills and adaptability to fast-paced environments. Highly skilled at using data-driven insights to develop and execute sales strategies, increase market share, and drive business growth. Dedicated to continuing success through long-term customer relationships and cross-functional collaboration.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Shift in Charge/Team Member

Tim Hortons
04.2024 - Current
  • Led onboarding and training for new team members, guiding them through orientation and daily procedures to ensure smooth integration into team
  • Consistently achieved service goals without compromising quality, demonstrating strong organizational skills and team collaboration
  • Developed exceptional organization and time management, maintaining high standards of service even during peak hours.

Nutrition Specialist (Territory Representative)

Nestle
09.2019 - 11.2022
  • Managed portfolio of healthcare professionals and stakeholders, increasing production and market share through strategic presentations and relationship building
  • Conducted virtual and in-person training sessions on compliance and company systems, maintaining a 95% Overall Satisfaction Rating
  • Utilized Salesforce CRM to track sales, optimize territory management, and deliver data-driven marketing initiatives, consistently ranked in the top ten for brand recall and engagement
  • Delivered targeted product presentations and educational sessions, increasing partner satisfaction and engagement while achieving over 95% Overall Satisfactory Rating (OSR)
  • Collaborated with cross-functional teams to ensure strategic alignment, drove sales growth, enhancing visibility and business impact.

Area Specialist Representative

AstraZeneca
06.2018 - 08.2019
  • Promoted Brilinta (Ticagrelor) to key hospital accounts, achieving a 15% increase in sales through tailored relationship management and strategic planning
  • Leverage Veeva CRM to drive market analysis and identify growth opportunities, increasing product visibility in competitive markets
  • Collaborated cross-functionally with internal teams to execute marketing campaigns, enhancing visibility and business impact.
  • Consistently exceeded quarterly sales goals by leveraging relationship-building skills and extensive understanding of the market.

Medical Representative/Hospital Specialist

Sanofi
01.2002 - 12.2017
  • Drove significant sales growth for a diverse range of products by fostering strong B2B relationships with healthcare professionals and key stakeholders across various specialties (Cardiology, Pediatrics, Gastroenterology, Endocrinology, Obstetrics & Gynecology, Neurology)
  • Led business development initiatives that secured partnerships with top-tier hospitals, contributing to long-erm business success
  • Received multiple recognitions, including Business Unit Representative of the Year, International Sales Champion, and a President’s Circle of Excellence awardee
  • Utilized IQVIA MI to manage accounts and enhance operational efficiency, providing actionable insights to drive strategic growth.

Education

Bachelor of Science in Physical Therapy -

Emilio Aguinaldo College
Manila, Philippines

Business Administration – Major in Management, Diploma -

Southern Alberta Institute of Technology (SAIT)
Calgary, AB
08.2024

Skills

  • Sales Expertise: Extensive experience in pharmaceutical and healthcare product sales, exceeding targets in challenging markets
  • CRM Proficiency: Skilled in Salesforce, Veeva, and IQVIA for tracking, managing customer relationships, and conducting market analysis
  • Microsoft Office Skills: Certified in Excel, Word, and PowerPoint, with ability to analyze data and present findings effectively
  • Strategic Planning: Strong background in developing and executing sales strategies that drive business growth and market penetration
  • Stakeholder Engagement: Proven ability to build and sustain long-term professional relationships with healthcare professionals and key decision-makers
  • Cross-Functional Collaboration: History of working effectively with internal teams to align sales strategies with broader business goals
  • Adaptability: Thrives in dynamic, fast-paced environments and adapts quickly to new challenges
  • Valid Driver’s License and Access to Vehicle

Websites

Certification

  • Microsoft Office Specialist: Excel Expert 2019 and Office 365, 03/31/2023
  • Microsoft Office Specialist: Word Associate 2019, 02/2023
  • Microsoft Office Specialist: PowerPoint Associate 2019, 04/2023

References

Available upon request.

Timeline

Shift in Charge/Team Member

Tim Hortons
04.2024 - Current

Nutrition Specialist (Territory Representative)

Nestle
09.2019 - 11.2022

Area Specialist Representative

AstraZeneca
06.2018 - 08.2019

Medical Representative/Hospital Specialist

Sanofi
01.2002 - 12.2017

Business Administration – Major in Management, Diploma -

Southern Alberta Institute of Technology (SAIT)

Bachelor of Science in Physical Therapy -

Emilio Aguinaldo College

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Mary Guendoline Arellano