Mary Grace Ocampo
Mangaf, KUWAIT
Summary
- Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention.
- Innovative designer with talent for creating unique looks that inspire customer confidence.
- Dedicated Beauty Advisor accustomed to exceeding company objectives through client satisfaction and enduring commitment to style and relevance.
- Dynamic style designer with creativity and nuance and thorough knowledge of correct product applications for varying skin colors and face shapes.
- Retail sales professional versed in product placement and merchandising.
- Extensive experience in inventory management and shipment processing.
- Industrious Beauty Advisor offering more than 5 years of industry experience ready to add value to Company team.
- Well-versed in processing accurate sales transactions and providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
3
3
Languages
Work History
Sales / Beauty Advisor
The Face Shop
10.2022 - Current
- Greet customers upon their arrival
- Inform customers of product details and ingredients
- Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Fostered long-term relationships with clients by offering tailored advice, ensuring repeat business and loyalty.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Demonstrate proper use of makeup and skin care products
- Conducts informative in-store product demonstrations, leading to heightened consumer awareness of new releases.
- Consult with clients to establish their skin and hair type, needs and preferences.
- Advice costumers on proper and correct techniques on skin and hair care.
- Identify customer needs and recommend cosmetics and skin care products based on their preferences
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Welcomes and greets clients/guests and assists them in the store
- Ensure proper presentation of products on shelves
- Answer customer's question regarding the products we sell
- Inform customers on prices and special offers
- Monitor stock inventory and order products when needed
- Replenish stock as needed.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Beauty Advisor
The Make Up Store
06.2021 - 09.2022
- Welcomes and greets clients/guests and assists them in the store
- Provides courteous/friendly and knowledgeable service to guests
- Creating custom looks for clients or customers using different makeup products
- Enhancing facial aesthetics through the use of makeup as a medium
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Interpret the makeup requirements of customers to produce both a creative and technically accurate visual representation
- Demonstrates makeup techniques to guests
- Explains product details and answers customers' questions.
- Checks inventory stocks ,replenishes displays and make orders of low on stock items.
Sales / Beauty Consultant
Aqua Mineral Philippines
07.2015 - 02.2019
- Implementing measures to avoid stock damages, theft, and wastage
- Providing customers with positive and welcoming service
- Upselling store net sales by providing upselling techniques for additional items to boost
- Performs related responsibilities as required.
- Processing and receiving payments of customers
- Monitoring shelf stocks and product displays, and the general appearance of the store
- Performs product inventory in a daily basis and orders low on stock items
- Addressing customers' requests, comments, and complaints
- Motivating employees to achieve targets
- Training new staff members and scheduling shifts.
Sales Associate
Alshaya (Debenhams)
12.2005 - 12.2006
- Greets customers and helps them feel welcome
- Answers customers questions about products they need
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Fostered long-term relationships with clients by offering tailored advice, ensuring repeat business and loyalty.
- Identifies clients' needs and goals, and assists them in finding and selecting appropriate products
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Manages stock and presentation of products.
Education
Bachelor of Science in Foreign Service -
Lyceum of the Philippines University
Secondary Education -
Quiapo Parochial School
Primary Education -
P.Gomez Elementary School Manila Philippines
Skills
- Cultural Awareness
- Problem-Solving
- Relationship Building
- Data Entry
- Recordkeeping
- Organization and Time Management
- Fluent in arabic language
- Teamwork and Collaboration
- Team building
- Excellent Communication
- Verbal Communication
Languages
English
Full Professional
Arabic
Professional Working
Quote
SUCCESS IS NOT AN ACCIDENT OR A CHANCE...IT'S HARD WORK PATIENCE LEARNING AND SACRIFICE
Timeline
Sales / Beauty Advisor
The Face Shop
10.2022 - Current
Beauty Advisor
The Make Up Store
06.2021 - 09.2022
Sales / Beauty Consultant
Aqua Mineral Philippines
07.2015 - 02.2019
Sales Associate
Alshaya (Debenhams)
12.2005 - 12.2006
Bachelor of Science in Foreign Service -
Lyceum of the Philippines University
Secondary Education -
Quiapo Parochial School
Primary Education -
P.Gomez Elementary School Manila Philippines
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