Summary
Overview
Work History
Education
Skills
Timeline
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Mary Grace Destajo

Fort McMurray

Summary

Food service professional with extensive experience in overseeing daily operations, improving service quality, and maintaining high standards of hygiene and safety. Known for strong team collaboration and achieving results through flexible problem-solving and reliable leadership. Skilled in staff training, inventory control, and customer service excellence.

Overview

11
11
years of professional experience

Work History

Food Service Supervisor

Gerbenco Holdings. (McDonalds)
02.2018 - Current
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Promoted a positive work culture that encouraged teamwork resulting in an uptick in employee retention rates.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.

Food Counter Attendant

Tim Hortons
02.2014 - 01.2018
  • Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
  • Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
  • Greeted customers with smile and provided helpful suggestions.
  • Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
  • Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.

Education

Diploma in Hotel And Restaurant Management - Hotel And Restaurant Management

City College of Lucena
Lucena City, Philippines
03-2012

Skills

  • Staff supervision
  • Kitchen staff coordination
  • Staff leadership
  • Food preparation
  • Food safety compliance
  • Ordering supplies

Timeline

Food Service Supervisor

Gerbenco Holdings. (McDonalds)
02.2018 - Current

Food Counter Attendant

Tim Hortons
02.2014 - 01.2018

Diploma in Hotel And Restaurant Management - Hotel And Restaurant Management

City College of Lucena

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Mary Grace Destajo