Mary Grace Cardano
Calgary,Canada
Summary
Detail-oriented compliance and administrative professional with a strong background in records management, document verification, and operational support. Proficient in Microsoft Office Suite and experienced in utilizing Salesforce for managing student data, including contacts and opportunities. Skilled at handling confidential information, preparing reports, and maintaining accurate records. Exceptional communication and organizational skills, with a proven ability to support office operations, coordinate schedules, and facilitate process improvements. Currently expanding knowledge and proficiency in enterprise systems and SharePoint through self-learning via online resources. Committed to maintaining compliance and efficiency in administrative functions while fostering a productive work environment.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Administrative Support
ERP College
- Provided administrative and compliance support, ensuring accuracy in documentation and records management
- Assisted in policy compliance, document preparation, and audit readiness
- Maintained organized filing systems and streamlined record-keeping processes for improved efficiency
- Scheduled meetings, coordinated calendars, and supported correspondence preparation
- Assisted management with administrative tasks, ensuring smooth daily operations
Microsoft 365 Instructor
ERP College
05.2023 - Current
- Design and deliver Microsoft 365 training to adult learners, improving their proficiency in Office applications
- Develop lesson plans tailored to diverse learning styles and technical skill levels
- Provide hands-on demonstrations and guidance on Microsoft tools to enhance workplace efficiency
- Track student progress, provide constructive feedback, and adapt teaching methods as needed
- Ensure a supportive and engaging learning environment by fostering clear communication and practical application
Compliance Officer
ERP College
02.2022 - Current
- Manage compliance documentation, ensuring all records are accurate and up to date
- Utilize Salesforce to track student progress, maintain data integrity, and support reporting needs
- Oversee document verification processes, ensuring compliance with institutional and regulatory requirements
- Assist with onboarding by reviewing required documentation and ensuring smooth transitions for students
- Prepare compliance reports and maintain organized records for audit purposes
- Collaborate with internal teams to improve documentation workflows and ensure adherence to regulations
Education
Bachelor of Science - Nursing
Lyceum of the Philippines University
01.2008
Financial Accounting and Payroll Systems Diploma -
ERP College
Calgary, AB01.2021
Health Care Certification -
MTG Healthcare Academy
Calgary, AB01.2015
Skills
- Compliance Auditing Skills
- Microsoft Office Proficiency
- Salesforce Data Administration
- Basic Enterprise Systems Experience
- Records Management
- Documentation and Data Entry
- Calendar Coordination
- Procedure Implementation Monitoring
- Effective Communication
- Coaching and Mentoring
Certification
- Microsoft Office Specialist (MOS) Certification
Timeline
Microsoft 365 Instructor
ERP College
05.2023 - Current
Compliance Officer
ERP College
02.2022 - Current
Financial Accounting and Payroll Systems Diploma -
ERP College
Health Care Certification -
MTG Healthcare Academy
Administrative Support
ERP College
Bachelor of Science - Nursing
Lyceum of the Philippines University
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