Assisted with planning, production and execution of email blasts, digital signage boards, special event flyers and social media campaigns.
Updated website and social media pages with well-coordinated communications aimed at conveying information, generating interest and mitigating negative press.
Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
Took photographs and videos during special events for promotional materials and social media pages.
Created social media content across multiple platforms according to content calendars and promotion schedules.
Coordinated with over vendors and event contributors, caterers and transportation services.
Planned, implemented, and coordinated signature fundraising events, raising over $250K annually.
Effectively manage budgets for all major fundraising events, annually. Grossing average $125K each.
Managed event logistics and operations, as well as coordinate schedules and timelines for events.
Hire, train and supervise students, volunteers, committee members, and support staff required for events and campaigns.
Planned and organized special events, solicited corporate sponsorships, and set up matching gift donations to reach financial targets.
Designed and implemented efforts to publicize events and promote sponsorships.
Attended conferences and events to stay up-to-date with industry trends and planning standards.
Researched and identified potential donors.
Oversaw in-house solicitation mailings and other fundraising initiatives by developing and routing materials, generating mailing lists, executing mail merges and managing collation and sends.
Supported cash flow management by developing projections for annual donations, sales and grants.
Achieved over $425K of fundraising revenue in fiscal year surpassing past targets.
Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
Attended fundraising events and conferences to stay informed on industry developments and network with peers.
Developed and maintained accurate donor databases using Raiser's Edge to track donations, issue tax receipts, and engage with donors.
Designed and edited publications such as brochures, sponsorship packages, newsletters, and appeals.
Assigned work to fundraising staff and monitored performance to meet targets.
Communicated with project staff to coordinate committee-related activities.
Established and maintained strong relationships with donors, clients, vendors, volunteers, board members, and strategic partners.
Collaborated with other departments to achieve integration of fundraising efforts.
Maintained accurate financial records to stay compliant with CRA regulations and enable tracking of funds.
Developed and executed creative strategies to promote fundraising events.
Coordinated events to encourage community involvement and increase awareness of organization's mission.
Student Intern, Development and Communications
Community Living London
01.2022 - 05.2023
Reported back to instructor to receive day-to-day tasks and responsibilities.
Gained operational knowledge and supported departmental needs.
Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Performed administrative duties and staff support tasks.
Planned, prepared and participated in weekly meetings and events.
Completed research, compiled data, and assisted in timely reporting.
Sorted and organized files, spreadsheets, and reports.
Analyzed problems and worked with teams to develop solutions.
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
Displayed excellent customer service when greeting customers and accepting donations.
Respectfully communicated with diverse population of volunteers and employees.
Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
Cultivated relationships with existing and potential donors to increase donations.
Planned and implemented fundraising events.
Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
Developed and executed creative strategies to promote fundraising events.
Evaluated and reported on impact of fundraising efforts to measure success and identify areas for improvement.
Planned and organized special events, solicited corporate sponsorships, and set up matching gift donations to reach financial targets.
Led student task group in setting goals and strategies for silent auction donations.
Server, Bartender, Certified Trainer
Red Lobster
10.2016 - 05.2022
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Mentored new hires, resulting in stronger staff development and increased productivity.
Delivered instructional presentations on equipment use, focusing on efficiency and safety.
Monitored participant workflow and behaviors throughout training process.
Brand Associate
Designer Shoe Warehouse, DSW
08.2015 - 10.2016
Processed cashier transactions quickly and accurately, driving brand loyalty programs.
Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
Engaged, educated, and befriended customers to deliver amazing shopping experience.
Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
Completed floorsets, filled floor, and rang up customers.
Drove sales and service using suggestive selling techniques and observing non-verbal cues.
Achieved daily sales goal by cross selling and promoting additional products and services.
Education
Professional Certificate - Not-For-Profit Management
Western Continuing Studies
London
Graduate Certificate - Public Relations - Corporate Communications
Fanshawe College of Applied Arts And Technology
London, ON
06.2022
Bachelor of Arts - Sociology
University of Western Ontario
London, ON
04.2020
Skills
Team Management and Collaboration
Analytical and Creative Thinking
Excellent Verbal and Written Communication
Problem Solving and Resolution
Budgeting and Financial Planning
Excellent Organizational and Customer Service Skills
Friendly, Positive Attitude
Trained to Raiser's Edge Database
Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook, and related search engines
Adobe Creative Cloud Suite: InDesign, Photoshop, Premier Pro, Illustrator
Awards
Western University, Award of Distinction (2015)
Fanshawe College, President's Dean List (2022)
Timeline
Development and Communications Coordinator
Community Living London
05.2022 - Current
Student Intern, Development and Communications
Community Living London
01.2022 - 05.2023
Server, Bartender, Certified Trainer
Red Lobster
10.2016 - 05.2022
Brand Associate
Designer Shoe Warehouse, DSW
08.2015 - 10.2016
Professional Certificate - Not-For-Profit Management
Western Continuing Studies
Graduate Certificate - Public Relations - Corporate Communications