Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Maryellen Benner

Maryellen Benner

Oshawa,ON

Summary

Customer service representative with comprehensive training in food safety and sanitation practices. Proven ability to enhance dining experiences through attentive service and extensive menu knowledge. Committed to maintaining high standards of cleanliness and operational efficiency in fast-paced environments.

Overview

18
18
years of professional experience

Work History

Lead ECE

CT Family Learning Centre and Montessori School
Oshawa, Ontario
01.2025 - Current
  • Developed and implemented weekly learning program plans for Casa Montessori.
  • Led play-based classroom activities to foster engagement and environmental interactions.
  • Integrated 'How Does Learning Happen?' pedagogy to promote belonging, well-being, engagement, and expression.
  • Managed classroom routines to ensure a safe, nurturing environment.
  • Designed and constructed a sensory room with a space theme to enhance learning experiences.
  • Assisted in creating and preparing Summer Camp program activities and environment.
  • Collaborated with colleagues and parents to support student progress and maintain a positive learning atmosphere.

ECE Teacher

Kids and Co.
Oshawa, Ontario
04.2021 - 01.2025
  • Observed and monitored students' performance in the classroom setting.
  • Planned and implemented developmentally appropriate activities for young children.
  • Encouraged children's emotional and physical development through age-appropriate activities.
  • Implement and create a weekly preschool program utilizing an emergent curriculum and play-based learning strategies.
  • Build positive and trusting relationships with the children, staff, and families.
  • Use observation techniques to enhance work with children, families, and co-workers.
  • Establish and maintain safe and healthy environments that meet the requirements of Health & Safety regulations, and program policies and procedures.
  • Organize outdoor play activities and field trips (walks, parks, school-age field trips to various establishments).
  • Ensuring proper meal and snack preparation in accordance with the Ontario Food Handler Course.
  • Attend professional development workshops to enhance my knowledge.

Project Administrator

IBW
Bowmanville, Ontario
05.2019 - 12.2020
  • Responsible for compiling all required research and documentation for the project set-up of legal land surveys.
  • Directly reported to the Research and Project Managers.
  • Liaised with the Project Managers, Field Team, and Technical Leads when requiring clarifications.
  • Assisted Project Managers with daily calendars, including project timelines, using Google Drive, MS Project, and Outlook Calendar.
  • Archived projects according to best practices, policies, and procedures.
  • Maintained the research team's library documentation on the Intranet.
  • Coordinated with internal and external teams to ensure that all tasks were completed on time.
  • Facilitated communications between various departments involved in a particular project activity.
  • Served as single point of contact for project scheduling and changes to maintain oversight while keeping progress on track.

Sole Proprietor

Home based daycare
Oshawa, ON
07.2016 - 09.2019
  • Developed diverse, weekly theme-based programming for the children.
  • Implemented planned and spontaneous activities by preparing classroom materials.
  • Created a warm and positive environment focused on safety, play-based learning, and emergent curriculum.
  • Conducted weekly meal plans, budgets, and shopping.
  • Designed and built a website to have an online presence to use in local marketing.
  • Cross-marketed through social media, online classified ads, and local school engagements.
  • Maintained student records and files using Microsoft Excel and Microsoft Word.
  • Drafted contract agreements for clientele and parents, and kept on file all appropriate emergency contact information.
  • Managed accounting and bookkeeping using Excel spreadsheets.
  • Generated payment records and business expense reports. Developed marketing strategies to increase customer engagement and brand awareness.

Administrative Assistant

Association of Ontario Land Surveyors
Scarborough, ON
11.2014 - 06.2016
  • Provide administrative assistance to the Registrar and Deputy Registrar/Editor, Quarterly Magazine.
  • Type correspondence, minutes, and reports; proofread final material to ensure accuracy.
  • Manage files for complaints, AERC evaluation, and articling deadlines.
  • Assist with registration coordination for the Annual General Meeting, seminar preparation, and registration (Access).
  • Maintain files of all correspondence and activity relating to each complaint file.
  • Survey law registration, invoices/receipts, and list of registrants.
  • Send out receipts for Educational Foundation donations (access).
  • Prepare invoices for advertisers of Quarterly Magazine, and maintain the Quarterly articles database.

Corporate Receptionist

B&C Inc
Toronto, Ontario
08.2013 - 11.2014
  • Operate a 10-line Meridian phone system and direct all incoming inquiries to the appropriate departments in a professional and courteous manner.
  • Greet all visitors courteously, and assign name badges while ensuring accuracy in the daily visitors' log.
  • Ensure all checks are signed out upon pick-up from courier companies.
  • Manage the mail room, coordinate all supply orders, and arrange daily incoming and outgoing mail for over 100 stores.
  • Maintain Bowring bridal gift registry database using Microsoft Excel.
  • Manage all incoming and outgoing mail with multiple courier companies, and with a sense of urgency.
  • Assist District Managers by responding to customer inquiries, as well as customer service issues and concerns.
  • Assist in the planning and preparation of meetings, conferences, and conference telephone calls.
  • Order office supplies; the first point of contact for all building and maintenance issues.
  • Provide word processing and secretarial support.

Customer Service & Sales Associate

The Home Depot
Scarborough, ON
11.2007 - 11.2012
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Maintained organized merchandise displays to enhance customer shopping experience.
  • Processed sales transactions accurately and efficiently at the point of sale.
  • Collaborated with team members to ensure store cleanliness and safety standards.
  • Resolved customer inquiries and complaints effectively to maintain satisfaction.
  • Contributed to increased company revenue by promoting the latest innovations in kitchen design to contractors and construction companies.
  • Part of a storewide team that led sales of 3 million dollars per year, as the top store in the district.
  • Coordinated and implemented how-to seminars and do-it-yourself demonstrations.
  • Provided quick and efficient service as a backup cashier while promoting the Home Depot credit card.
  • Designed store displays and signage to promote sales, as well as educate customers.
  • Encouraged the development of others to achieve specific goals as a senior associate.

Education

Office Administration - Legal - Legal Studies

Centennial College of Applied Arts And Technology
Scarborough, None
06-2012

Some College (No Degree) - Early Childhood Care And Education

Durham College
Oshawa, None

Skills

  • Effective communication
  • Time management
  • Problem solving
  • Team collaboration
  • Creative thinking
  • Smart Serve certified
  • Dependable and responsible
  • Flexible and adaptable
  • Social perceptiveness
  • Critical thinking

Affiliations

  • Enthusiastic beach volleyball and fast pitch baseball player
  • Avid gardener
  • Well versed in home improvements, such as plumbing and carpentry

Timeline

Lead ECE

CT Family Learning Centre and Montessori School
01.2025 - Current

ECE Teacher

Kids and Co.
04.2021 - 01.2025

Project Administrator

IBW
05.2019 - 12.2020

Sole Proprietor

Home based daycare
07.2016 - 09.2019

Administrative Assistant

Association of Ontario Land Surveyors
11.2014 - 06.2016

Corporate Receptionist

B&C Inc
08.2013 - 11.2014

Customer Service & Sales Associate

The Home Depot
11.2007 - 11.2012

Office Administration - Legal - Legal Studies

Centennial College of Applied Arts And Technology

Some College (No Degree) - Early Childhood Care And Education

Durham College

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Maryellen Benner