Mary Elaine Elamparo
Richmond Hill,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee offering excellent communication and good judgment.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
26
26
years of professional experience
Work History
Sales Associate
M&J Toys OPCO Inc.
10.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Managed efficient cash register operations.
Owner/General Manager
The 4th Element Pure Drinking Water Co
09.2003 - 05.2021
- Managed day-to-day business operations
- Consulted with customers to assess needs and propose optimal solutions
- Trained and motivated employees to perform daily business functions
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Created and monitored promotional approaches to increase sales and profit levels
- Reconciled daily sales, returns and financial reports in QuickBooks
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Volunteer
Beginnings Church, Makati, Metro Manila
01.2017 - 02.2020
- Assisted with special events or programs
- Maintained clean, neat and operational facilities to serve program needs
- Used strong interpersonal communication skills to convey information to others
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Provided administrative support to department leads to help organize events and fundraisers
Owner/General Manager
Great World View Travel and Tours Inc
08.2016 - 01.2017
- Managed day-to-day business operations
- Consulted with customers to assess needs and propose optimal solutions
- Trained and motivated employees to perform daily business functions
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Trained new employees on proper protocols and customer service standards
- Assisted in recruiting, hiring and training of team members
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
Processing Clerk
Citibank N.A
01.2000 - 01.2004
- Reconciles systems and manual entries from different departments, branches and financial books of the bank
- Filed electronic and hard copy documents to maintain organized records
- Maintained database for accurate and updated information.
Loans Assistant IV
China Banking Corp
03.1999 - 01.2000
- Process requests for housing, car, and personal loans
- Process application of payments, interest and penalty for various clients and loans
- In charge of safekeeping of promissory notes, contracts and checks
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Developed and maintained courteous and effective working relationships.
- Monitored key dates to obtain information by deadlines
Loans Trainee III
China Banking Corp, TRAININGS, AND
08.1997 - 03.1999
- Process application of payment and interest and penalty for various clients and loans
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
- Developed and maintained courteous and effective working relationships.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants
- Processed loans within various departments to achieve timely, accurate, and fair proceedings
Education
Certificate, Professional Culinary Arts -
Global Culinary And Hospitality Academy
Makati, Philippines03.2017
Bachelor of Science, Commerce, Management -
St. Paul University, Manila
Manila, Philippine03.1996
Skills
- Integrity and Transparency
- Operational Analysis
- Issue Identification
- Inventory Optimization
- Vendor Negotiations
- Reducing Costs
- Evaluating Suppliers
- Finance and Accounting Operations
- Supplier Relations
- Cash Register Operation
- Stocking and Replenishing
- Verbal Communication
Timeline
Sales Associate
M&J Toys OPCO Inc.
10.2022 - Current
Volunteer
Beginnings Church, Makati, Metro Manila
01.2017 - 02.2020
Owner/General Manager
Great World View Travel and Tours Inc
08.2016 - 01.2017
Owner/General Manager
The 4th Element Pure Drinking Water Co
09.2003 - 05.2021
Processing Clerk
Citibank N.A
01.2000 - 01.2004
Loans Assistant IV
China Banking Corp
03.1999 - 01.2000
Loans Trainee III
China Banking Corp, TRAININGS, AND
08.1997 - 03.1999
Certificate, Professional Culinary Arts -
Global Culinary And Hospitality Academy
Bachelor of Science, Commerce, Management -
St. Paul University, Manila
Languages
English
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