Mary Celeste Roberts
Anaheim
Summary
Operations professional with passion for process improvement and operational efficiency. Proven track record of leading teams to achieve organizational goals and drive continuous improvement. Known for excellent communication, adaptability, and results-oriented approach to managing dynamic environments.
Overview
8
8
years of professional experience
Work History
Operations Leader of Merchandising
Petco, Orange
Orange
08.2024 - Current
- Responsible for animal care, including daily maintenance for live animals. Trained in nutrition and care in the aim of providing excellent service for individual pet needs, as well as emergency protocol for sick or injured stock animals and pets. Daily duties include: setting ad and maintaining pricing accuracy, receiving and processing freight, managing stock team, merchandising, achieving sales goals, project planning, cash handling, and customer engagement. Tasking is completed while leading a team of up to 5 people at a time, overseeing grooming salon functionality, achieving sales goals, and maintaining customer relationships.
Operations Manager
CVS Health, Anaheim
Anaheim
03.2022 - 07.2024
- Acting as the assistant to the Store Manager in all front store needs including: opening and closing, customer service, asset protection, money handling, team leading, schedule making, and record keeping. Tasking completed while also offering technical services to the pharmacy.
Assistant Manager of Operations
Cost Plus World Market, Huntington Beach
Huntington Beach
08.2018 - 03.2022
- Focus on a growth trajectory- hired as a sales associate, promoted to consumables department head, then as assistant manager of customer service, and finally as assistant manager of operations. Duties included product knowledge and ordering, customer service and relationship building, set building and merchandising, managing a team of up to 5 people, and achieving sales goals.
Education
Some college -
Santa Ana College
Santa Ana01-2017
Diploma - undefined
Anaheim High School
Anaheim01-2012
Skills
- 13 Years Retail Experience
- Customer Service
- Merchandising
- Project Planning
- Time Management
- Team Management
Timeline
Operations Leader of Merchandising
Petco, Orange
08.2024 - Current
Operations Manager
CVS Health, Anaheim
03.2022 - 07.2024
Assistant Manager of Operations
Cost Plus World Market, Huntington Beach
08.2018 - 03.2022
Diploma - undefined
Anaheim High School
Some college -
Santa Ana College