Marybeth Hardie
Summary
Dedicated and compassionate Personal Support Worker (PSW) experienced in fast-paced environments requiring strong interpersonal and communication skills. Eager to transition to a hospitality position, leveraging my attention to detail, customer service expertise, and friendly demeanor. Committed to contributing positively, supporting both staff and patrons to create a welcoming and enjoyable experience.
Overview
9
9
years of professional experience
Work History
Sales Associate
Guess
05.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote merchandise.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Personal support student worker
Oshawa senior communities centre
03.2023 - 04.2023
- Ensured that each client was included in the daily activities of the program
- Delivered quality care to an average of 30 clients
- Ensured every client was well fed, clean, and safe at all times
- Responsible for maintaining a safe workplace for clients and ensuring they received their medication on time.
- Assisted clients with daily living activities, promoting independence and dignity in their routines.
- Improved clients'' quality of life through consistent emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted patients with self-administered medications.
Personal support student worker
Thornton view long term care home
01.2023 - 03.2023
- Performed wellness checks and provided geriatric care
- Handled sensitive situations with professionalism, empathy, and discretion.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed detailed documentation of daily client interactions, maintaining accurate records of care provided.
- Assisted clients with daily living activities, promoting independence and dignity in their routines.
Dishwasher
Deja Vu Diner
01.2016 - 10.2016
- Kept kitchen areas neat and clean by removing trash and organizing supplies
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
Education
Foundations in art and design - Arts
Durham College
Oshawa, Ontario12.2024
Personal support worker -
Arch Anthony Meagher
Oshawa, Ontario10.2023
Skills
- Efficient multitasking
- Flexible Schedule
- Fast-Paced Environment
- Attention to Detail
- Customer Service
- Problem-Solving
- Conflict Deescalation
- Relationship Building
- Strong Work Ethic
- Hospitality service expertise
- Sales Techniques
- Warm and Friendly
Timeline
Sales Associate
Guess
05.2024 - Current
Personal support student worker
Oshawa senior communities centre
03.2023 - 04.2023
Personal support student worker
Thornton view long term care home
01.2023 - 03.2023
Dishwasher
Deja Vu Diner
01.2016 - 10.2016
Foundations in art and design - Arts
Durham College
Personal support worker -
Arch Anthony Meagher
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