Mary Anne Gooding
CHILLIWACK,BC
Summary
Detail-oriented professional with a strong background in housekeeping, screening, and resident support. Brings clear communication, time management, and a commitment to safe, well-maintained environments. Able to support daily operations while upholding policies and patient care standards.
Overview
2027
2027
years of professional experience
Work History
Housekeeping Aide/ Supervisor 1 On Call
Fraser Health Authority
Chilliwack, British Columbia
2025 - Current
- Operated cleaning equipment to keep floors and surfaces safe and sanitary.
- Cleaned patient rooms, washrooms, and common areas in Fraser Health facilities.
- Disinfected high-touch surfaces following infection prevention and control procedures.
- Communicated maintenance needs to ensure facility functionality.
- Assisted with team coordination.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Enforced Fraser Health policies, procedures, and infection control practices.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Served as safety liaison for housekeeping team, promoting safety standards.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Implemented quality control measures to uphold company standards.
HCAP Support Worker
Fraser Hope Lodge
Hopedale, BC
2023 - 2024
- Assisted with meal service and cleaned dining room to ensure pleasant dining experience for residents.
- Reported resident concerns to nursing staff promptly.
- Maintained clean, safe common areas and resident spaces.
- Delivered messages and ran errands.
- Assisting care aide on duties permitted as a support worker.
- Escorted residents to daily activities to promote engagement and socialization.
- Restocked essential supplies in residential areas to maintain availability for residents.
Housekeeping Aide/ Lead Hand
Fraser Canyon Hospital
Hope, BC
2020 - 2024
- Cleaned patient rooms at Fraser Canyon Hospital using infection-control procedures.
- Able to operate the UVGI machine.
- Led the team efficiently and effectively without supervision.
- Assigned specific tasks and projects to team members for effective workflow.
- Identified areas for improvement in workflow processes.
- Trained new employees.
- Able to operate floor machines.
- Followed isolation cleaning protocols for rooms requiring extra sanitation measures.
- Submitted maintenance requests to address facility issues promptly.
- Facilitated communication between departments regarding projects or initiatives.
- Assisted with budgeting decisions related to staffing, materials, equipment.
- Reviewed completed work to verify consistency, quality, and conformance.
- Managed conflict resolution within the team to maintain a positive work environment.
Cashier
Save on Foods
Hope , BC
2020 - 2021
- Handled cash, debit, and credit transactions with care.
- Greeted shoppers and answered basic product questions.
- Bagged groceries and organized orders for quick checkout.
- Verified customer identification for age-restricted purchases for age-restricted purchases following store policy.
- Balanced till drawers and reported register discrepancies.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Screener
Riverside Manor Assisted Living
Hopedale, BC
2020 - 2021
- Screened visitors entering assisted living community for safety and access approval
- Monitored resident temperatures and symptoms during daily health screening checks
- Recorded screening results in resident and visitor logs
- Directed families and vendors to proper entrances and appointment areas
Front-end/Florist/Post Office Supervisor
Munro's I.D.A.
Sorrento, British Columbia
2013 - 2020
- Ordering stocks for floral, post office and front-end.
- Obtained post master certification to ensure compliance with postal regulations.
- Managed hiring and training for front-end, floral department, and post office to build a skilled team.
- Designed custom floral arrangements for weddings, funerals, and holidays, enhancing customer satisfaction.
- Delivered and set up flower arrangements for banquets, weddings and funerals.
- Maintained detailed records of customer orders and invoices.
- Procured flowers from wholesalers to maintain inventory levels and meet customer demand.
- Trained team members on office procedures and store policies
- Handled telephone inquiries and directed customers to pharmacy services
Education
High School Diploma -
Clarence Fulton Secondary
Vernon, BC01-2000
Skills
- Floor machine operation
- Team coordination
- UVGI machine operation
- Infection control procedures
- Conflict resolution
- Attention to detail
- Clear communication
- Time management
- Safety compliance
Timeline
Housekeeping Aide/ Supervisor 1 On Call
Fraser Health Authority
2025 - Current
HCAP Support Worker
Fraser Hope Lodge
2023 - 2024
Housekeeping Aide/ Lead Hand
Fraser Canyon Hospital
2020 - 2024
Cashier
Save on Foods
2020 - 2021
Screener
Riverside Manor Assisted Living
2020 - 2021
Front-end/Florist/Post Office Supervisor
Munro's I.D.A.
2013 - 2020
High School Diploma -
Clarence Fulton Secondary