Summary
Overview
Work History
Education
Skills
Timeline
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MaryAnne Davis

Halifax,NS

Summary

Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.

Overview

11
11
years of professional experience

Work History

Sales Co-worker

IKEA Canada
12.2023 - Current
  • Maintained department by cleaning and straightening aisles for maximum productivity and safety.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Contributed to the preparation of space for incoming products.
  • Assisted customers in selecting products best suited to needs.

Station Ambassador

Metrolinx
12.2017 - 05.2023
  • Prepared for emergencies by maintaining knowledge of emergency evacuation procedures and first-aid skills.
  • Provided exceptional customer service, leading to increased ridership on public transportation routes.
  • Streamlined the boarding process for smoother operations by assisting passengers with fare payment and route guidance.
  • Reduced fare evasion rates by conducting thorough inspections of passenger tickets or passes during onboard checks.
  • Assisted passengers with special needs, ensuring their comfort and accessibility throughout their journey.
  • Actively monitored station platforms for potential hazards or areas requiring maintenance attention, resulting in safer environments for all users.
  • Improved commuter satisfaction by providing timely and accurate transit information to passengers.
  • Handled lost property claims efficiently while maintaining up-to-date records of items found on board vehicles.
  • Fostered a positive travel experience by addressing passenger inquiries and concerns professionally and courteously.
  • Adapted quickly to changing conditions such as service delays or reroutes, ensuring passengers remained informed and updated on their travel options.

Facilities-in-Charge Attendant

City of Toronto
04.2014 - 08.2021
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
  • Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
  • Facilitated smooth operation of events by setting up venues according to specific requirements.
  • Handled cash transactions accurately, providing guests with prompt billing services.
  • Optimized scheduling, accommodating customer requests and preferences to enhance their bookings.

Education

Ontario College Diploma - Law Enforcement Studies

Humber College
Toronto, ON
04-2014

Skills

  • Customer Service
  • Inventory Stocking
  • Safety and compliance
  • Problem-Solving
  • Teamwork and Collaboration
  • Heavy Lifting
  • Computer Skills
  • Money Handling
  • Product Knowledge
  • Multitasking Abilities

Timeline

Sales Co-worker

IKEA Canada
12.2023 - Current

Station Ambassador

Metrolinx
12.2017 - 05.2023

Facilities-in-Charge Attendant

City of Toronto
04.2014 - 08.2021

Ontario College Diploma - Law Enforcement Studies

Humber College

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MaryAnne Davis