MARYANN UMENWOSU

Work History

Business Analyst

Tangerine

01.2020 - Current

Facilitated discussions, meetings, workshops, and followed structured approach to plan, elicit, analyze, document, validate, and manage requirements with stakeholders to ensure deliverables are met for several projects including data migration, process improvement, and enhancement projects.
Analyzed business requests for Internal Voice Recognition enhancements through investigation of current functionalities and processes, acting as liaison between business, technical teams, which led to development of working software fitted to business needs, thereby increasing user engagement by 50% year over year.
Coordinated Request for Information (RFI) and Request for Proposal (RFP) with vendors, by communicating business needs and scope of work.
Collaborated with the Product Owner to decompose high level business requirements into functional and non-functional requirements.
Created and updated product backlog along with the Product Owner, logged issues like Epics, User Stories, Bugs, and Action Items from retrospective onto Jira cloud.
Utilized various modeling techniques such as UML, BPMN, Use Case, and Wireframe, to accurately capture and document business requirements and design effective solutions.
Completed multiple sprints in timely fashion, developing product increments to address business requirements by utilizing artifacts such as product and sprint backlogs.
Substituted as the Scrum Master for a period of time and was responsible for facilitating scrum events such as sprint planning, daily scrum, sprint review, and sprint retrospective.
Generated business intelligence reports to inform strategic decision-making.
Implemented changes and continuously refined and prioritized items in the product backlog based on customers feedback, internal stakeholders input and regulatory requirements, making sure the items meet the definition of ready.
Collaborated with Product Owner and Developers to define the product goal, create strong acceptance criteria which accurately tested user stories for compliance, create effective roadmap, analyze and implement feedbacks from stakeholders to boost the team's productivity and efficiency, as well as to enhance the quality of the deliverables.
Spearheaded all testing activities, from the test plan, to test case creation, and User Acceptance Testing (UAT). Worked with development team to resolve defects/bugs.

Business Analyst

Rogers Communications

09.2017 - 12.2019

Demonstrated exceptional ability in eliciting and analyzing business requirements by conducting requirement workshops, interviews, surveys, task/workflow analysis.
Performed Gap analysis, risk analysis, stakeholder analysis, and impact assessments to meet business and solution requirements.
Defined and scoped the business problems or opportunities and identified solutions and/or alternative solutions.
Decomposed business requirements into functional, and non-functional requirements and documented requirements using defined templates.
Mapped current (as is) and future (to be) state process flow for the business , identifying opportunities for improvement.
Coordinated weekly status update meetings to discuss progress, constraints and provide clarifications where necessary.
Worked closely with the technical team to ensure they understood the project goal, and that their translation of requirements to solutions meet the needs of the users and integrates into the overall architectural design.
Acted as a liaison between technical teams and Subject Matter Experts (SME's), etc.
Created and documented business case, project charter, feasibility studies, use cases, process flows, business requirement document and user manual, etc.
Validated solution design and processes against requirements and organizational growth strategy.
Improved productivity, reduced risks and high cost through effective analysis.
Facilitated meetings, workshops, prepared and delivered presentations to internal and external stakeholder.
Supported the Quality Assurance team during Test Planning and Execution.
Developed training, training materials and facilitated training for both technical and non-technical audiences.

Junior Business Analyst

MTN

06.2016 - 07.2017

Elicited, analyzed, and documented stakeholder requirements and created business requirement document on MS Word, epics, and user stories on Jira.
Served as the connection between business, functional areas, and developers to ensure that data related business requirement for protecting sensitive data are clearly defined, communicated and well understood and considered as part of operational prioritization and planning.
Monitored the customer relationship management (CRM) system migration project through out the software development life cycle and provided technical clarification as per the solution requirement specification, process mapping document required for the delivery of the project.
Documented current state of business processes using Microsoft Visio. Conducted interviews with key SME's to gather information, also collected information through user interface analysis.
Prepared regular projects status update report for managers and other stakeholders.
Identified risks that may impede meeting the project set timelines and deliverables and proffered solutions to mitigate these risks.
Developed training curriculum and conducted formal training session.

Summary

Overview

Work History

Business Analyst

Business Analyst

Junior Business Analyst

Education

MBA - General Management

Skills

SOFT SKILLS

TOOLS

Certification

Timeline

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