Maryann Sherritt
Richmond
Summary
To pursue a new opportunity, change of pace and a new challenge within a police environment.
Overview
34
34
years of professional experience
Work History
Scheduler
City Of Richmond - Community Services RCMP
05.2012 - Current
- Maintain documents for Crown/Court requests such as subpoena's for witnesses, summons for subject of complaints, and court notifications for RCMP members.
- Assist Court Liaison with maintenance of fingerprints, scanning, member time off, transfer lists, Reports to Justice forms and various member requests in CLO proxy.
- Sound knowledge of police systems such as Intellibook, PRIME ( Police Records Information Management Environment), JUSTIN, Cardscan, CPIC (Canadian Police Information Centre).
- Prior experience as Scheduler, assist with staffing scheduling time off, vacation days, auxiliary call out.
- CPIC entries and maintenance of CPIC validations.
- Backfill for Prime Systems clerk and CPIC clerk as needed.
RCMP Telepcommunications Operator Non-Emergency
City Of Richmond - RCMP Front Counter
05.2010 - 05.2012
- Handled high volume 6 line switchboard.
- Answered calls from public efficiently while maintaining professionalism at all times.
- Dealt with stressful and emotional calls from public.
- Assess the situation from non-emergency to 911.
- Assist public with basic file updates with the assistance of lead investigators.
- Maintain CPIC front counter handles and MDT messages.
- Maintain phone lists and members schedules.
Prime Systems Reviewer(Quality Assurance Reviewer)
City Of Richmond - RCMP Records
05.2000 - 05.2010
- Read and reviewed police files and determined nature of occurrence.
- Advanced knowledge of PRIME, CPIC, JUSTIN.
- Knowledge of Uniform Crime Reporting codes and Criminal codes.
- Ensured accuracy on police files, particularly General Investigative Section (Serious Crime Plainclothes) files.
- Maintained various workflow ques in PRIME.
- Support for GD members at front counter, specifically Serious Crime section.
- Assisted supervisor with special auditing projects as needed (moratoriums).
Finance Clerk
City Of Richmond - RCMP Finance Section
01.1999 - 11.1999
- Processed accounts payable and receivable and submitted work order requests.
- Transcription duties.
- Provided support in payroll and timekeeping duties.
- Handled internal and external enquiries regarding finance requests.
Human Resources Clerk
City Of Richmond - Human Resources Department
02.1994 - 11.1997
- Prepared documentation for new employees.
- Assisted with training set up for seminars and courses.
- Drafted and posted job vacancies, coordinated placement of new ads.
- Pre-screen applicants and arranged for interviews and testing.
- Dealt with internal contacts regarding polices and rates of pay.
- Liaised with WCB regarding employee accidents and injuries.
- Assisted Training Manager with any training requests.
Recreation Facility Clerk
City Of Richmond - Community Services
04.1992 - 09.1994
- Provided information and assistance to public regarding fees, programs, facility use, rentals and community resources.
- Provided sound advice and referrals pertaining to leisure programs.
- Implemented and developed new improved office methods to improve efficiency with office area and front counter.
- Liaise with community centre society board.
- Part time Seniors Coordinator position with the Thompson Community Centre Society.
- Implemented programs for Seniors - assisted with creating new programs for seniors in the Leisure Guide.
Police Records Clerk
City Or Richmond - RCMP Records
04.1989 - 05.1992
- Data Entry, modifications to files, bulk files, tow lists, ordering supplies, purging, public phone enquiries, member suppot
- Maintained police records and filing systems.
Education
Human Resource Management Diploma - Human Resources
British Columbia Institute of Technology
Richmond, BC 05.1994
General Studies Diploma - General Studies
Kwantlen University College
Richmond, BC05.1992
Journalism Degree - 2 Year Program -
Carleton University
Ottawa, ON05.1991
Grade 12 Graduate -
Steveston Secondary
Richmond, BC06.1989
Skills
- Knowledge in police systems such as PRIME, JUSTIN, Intellibook, CPIC
- Knowledge of office Excel and Word programs
- Ability to multi task in a busy environment
- Knowledge of UCR coding and file related Criminal Codes
- Courses: Effective Communication, Effective Supervision (day course), Time Management Insights, Speed Reading, Harassment in the Workplace, RCMP corporate security seminars, power seminars and personal building courses
- Strong customer services skills
- Polite, positive attitude
- Go beyond scope of job position
Timeline
Scheduler
City Of Richmond - Community Services RCMP
05.2012 - Current
RCMP Telepcommunications Operator Non-Emergency
City Of Richmond - RCMP Front Counter
05.2010 - 05.2012
Prime Systems Reviewer(Quality Assurance Reviewer)
City Of Richmond - RCMP Records
05.2000 - 05.2010
Finance Clerk
City Of Richmond - RCMP Finance Section
01.1999 - 11.1999
Human Resources Clerk
City Of Richmond - Human Resources Department
02.1994 - 11.1997
Recreation Facility Clerk
City Of Richmond - Community Services
04.1992 - 09.1994
Police Records Clerk
City Or Richmond - RCMP Records
04.1989 - 05.1992
Human Resource Management Diploma - Human Resources
British Columbia Institute of Technology
General Studies Diploma - General Studies
Kwantlen University College
Journalism Degree - 2 Year Program -
Carleton University
Grade 12 Graduate -
Steveston Secondary
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